How To Fix WTY14004 - Different sales area in warranty claim and contract


WTY14004 - Overview

  • Message type: E = Error

  • Message class: WTY14 - Assignment to Contract

  • Message number: 004

  • Message text: Different sales area in warranty claim and contract

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WTY14004 - Different sales area in warranty claim and contract ?
    Certainly! Here's a detailed explanation for the SAP error message WTY14004: Different sales area in warranty claim and contract:
    
    Error Message
    WTY14004: Different sales area in warranty claim and contract
    
    Cause
    This error occurs when there is a mismatch between the sales area (Sales Organization, Distribution Channel, and Division) in the warranty claim and the contract referenced in the claim.
    
    The warranty claim is created with a certain sales area.
    The contract referenced in the claim (e.g., a service contract or warranty contract) belongs to a different sales area.
    SAP requires that the sales area in the warranty claim and the contract must be the same to ensure consistency in processing and reporting.
    
    
    Explanation
    
    Sales Area in SAP is a combination of:
    Sales Organization
    Distribution Channel
    Division
    
    
    Warranty claims are linked to contracts that define the terms of warranty or service.
    If the sales area of the claim and the contract differ, SAP cannot correctly process the claim because sales area controls pricing, conditions,

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