How To Fix WTY309 - Authorization missing; contact your system administrator


WTY309 - Overview

  • Message type: E = Error

  • Message class: WTY - Warranty processing

  • Message number: 309

  • Message text: Authorization missing; contact your system administrator

  • Show details Hide details
  • What causes this issue?

    You want to process a warranty claim but you do not have the required
    authorization.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    The system contains the following three authorization objects for
    processing warranty claims:
    C_WTY_ACT Warranty Claim Processing: Actions
    C_WTY_STAT Warranty Claim Processing: Status
    C_WTY_OBJ Warranty Claim Processing: Edit/Process Object
    The settings in your user master record do not include the authorization
    for at least one of the above. Please contact your system administrator
    and request to receive the authorization to execute the user action you
    require.
    INCLUDE AUTHORIZATION_WTY OBJECT DOKU ID TX

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WTY309 - Authorization missing; contact your system administrator ?
    Certainly! Here's a detailed explanation for the SAP error message WTY309: Authorization missing; contact your system administrator:
    
    Error Message
    WTY309: Authorization missing; contact your system administrator
    
    Cause
    This error occurs when a user tries to perform an action or access a function in SAP that requires specific authorizations, but the user’s current authorization profile does not include the necessary permissions.
    In particular, WTY309 is related to the SAP Workflow system. It indicates that the user lacks the required authorization objects or roles to execute a workflow-related task or access workflow administration functions.
    Common causes include:
    
    Missing authorization objects related to workflow (e.g., S_WF_WI, S_WF_BTC, S_WF_ADMIN).
    Missing roles or profiles assigned to the user that grant workflow-related permissions.
    Attempting to access workflow tasks, inbox, or administration without proper rights.
    
    
    Solution
    To resolve the error:
    
    
    Identify the missing authorization:
    
    Check the detailed authorization check logs (transaction SU53) immediately after the error occurs. This will show which authorization check failed.
    Alternatively, check the system log or developer

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