How To Fix WTY153 - Decision code & has not been created

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 153

• Message text: Decision code & has not been created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY153 - Decision code & has not been created ?

  SAP Error Message:
  
  WTY153 - Decision code & has not been created
  
  Cause:
  This error occurs when the system tries to use a decision code in the warranty claim processing that has not been defined or created in the system. Decision codes are used in SAP Warranty Management to categorize the outcome of a warranty claim (e.g., approved, rejected, partially approved). If the system references a decision code that does not exist in the configuration, it triggers this error.
  
  Explanation:
  
  The placeholder "&" in the message will be replaced by the actual decision code that is missing.
  The decision code must be created and maintained in the system before it can be used in warranty claims.
  This error typically appears during the processing of warranty claims, such as when posting a claim settlement or when the system tries to assign a decision code automatically or manually.
  
  
  Solution:
  
  
  Check the Decision Code:
  
  Identify the decision code causing the error (the code shown in place of "&").
  
  
  
  Create or Maintain the Decision Code:
  
  Go to the SAP transaction for maintaining decision codes:
  
  Transaction Code: SPRO ? Logistics Execution ? Warranty Management ? Basic Settings ? Define Decision Codes
  Or directly use transaction SPRO and navigate to:
  SAP Reference IMG ? Logistics Execution ? Warranty Management ? Basic Settings ? Define Decision Codes
  
  
  Create the missing decision code or verify that it exists and is correctly configured.
  
  
  
  Assign Decision Codes Appropriately:
  
  Ensure that the decision code is assigned to the relevant warranty claim types or processes.
  Check if any custom logic or user-exits are trying to assign a decision code that does not exist.
  
  
  
  Check Customizing and User Exits:
  
  If the decision code is assigned via custom code or user-exits (e.g., in warranty claim processing), verify that the code is valid and exists in the system.
  
  
  
  Test the Warranty Claim Process:
  
  After creating or correcting the decision code, test the warranty claim processing again to confirm the error is resolved.
  
  
  
  
  Related Information:
  
  
  Decision Codes in Warranty Management:
  
  Decision codes are used to document the result of warranty claims and influence subsequent processing steps such as crediting, rejection, or further investigation.
  
  
  Transaction Codes:
  
  SPRO – Customizing Implementation Guide
  IW70 – Create Warranty Claim
  IW71 – Change Warranty Claim
  IW72 – Display Warranty Claim
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes related to warranty management and decision codes if the problem persists.
  Review SAP Warranty Management documentation for detailed configuration steps.
  
  
  
  
  Summary:
  The error WTY153 indicates that a warranty claim processing step references a decision code that has not been created in the system. To fix it, create or maintain the missing decision code in the warranty management customizing and ensure it is correctly assigned and used in the claim processing.
  
  If you need further assistance, please provide the exact decision code causing the error and the context in which the error occurs (e.g., transaction, process step).