How To Fix WTY140 - Recall is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 140

• Message text: Recall is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY140 - Recall is invalid ?

  SAP Error Message: WTY140 - Recall is invalid
  
  Cause:
  The error message WTY140 - Recall is invalid typically occurs in the SAP Warranty Management module. It indicates that a recall action you are trying to perform is not valid in the current context. This can happen due to several reasons, such as:
  
  The recall number or recall document you are referencing does not exist or is not active.
  The recall has already been processed or closed.
  The system settings or master data related to the recall are incomplete or inconsistent.
  The warranty claim or equipment involved does not meet the criteria for the recall.
  The recall is not applicable for the material, equipment, or customer involved.
  
  
  Solution:
  To resolve the WTY140 error, consider the following steps:
  
  
  Check Recall Document:
  
  Verify that the recall number you are using exists in the system.
  Ensure the recall is active and not already closed or completed.
  
  
  
  Review Warranty and Equipment Data:
  
  Confirm that the equipment or material involved is eligible for the recall.
  Check warranty master data and ensure it is correctly maintained.
  
  
  
  Validate Process Steps:
  
  Make sure you are following the correct process flow for recalls in SAP.
  Check if prerequisites for the recall (such as claim status, equipment status) are met.
  
  
  
  Check Customizing Settings:
  
  Review the warranty management customizing settings related to recalls.
  Ensure that the recall types and their statuses are properly configured.
  
  
  
  Look for Notes and Patches:
  
  Search SAP Notes for any known issues related to WTY140.
  Apply relevant support packages or patches if available.
  
  
  
  Debugging and Logs:
  
  If you have access, debug the transaction to see where the validation fails.
  Check application logs (transaction SLG1) for more detailed error information.
  
  
  
  
  Related Information:
  
  Module: SAP Warranty Management (often part of SAP Customer Service - CS)
  Transaction Codes: IW65 (Warranty Claims), IW66 (Recall Processing), or other warranty-related transactions.
  SAP Notes: Search the SAP Support Portal for notes referencing WTY140.
  Documentation: Refer to SAP Help Portal for Warranty Management and Recall Processing.
  
  
  If the problem persists after these checks, consider raising a support ticket with SAP, providing detailed information about the recall, equipment, warranty claim, and the exact steps leading to the error.