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How To Fix WTY101 - No warranty claim could be selected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTY - Warranty processing

  • Message number: 101

  • Message text: No warranty claim could be selected

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WTY101 - No warranty claim could be selected ?

    SAP Error Message:
    WTY101 - No warranty claim could be selected


    Cause:

    This error typically occurs when you try to process or reference a warranty claim in SAP, but the system cannot find any warranty claim that matches the selection criteria or conditions you have specified. Common reasons include:

    • No warranty claims exist for the specified equipment, material, or customer.
    • The warranty claim has already been processed or closed.
    • The selection parameters (such as claim number, equipment number, customer, or date range) are incorrect or too restrictive.
    • The warranty claim is not yet created or not released for processing.
    • The warranty claim is not assigned to the user or the organizational unit trying to access it.

    Solution:

    To resolve the WTY101 error, consider the following steps:

    1. Check Selection Criteria:

      • Verify the input parameters (equipment number, customer, material, claim number, date range) used in the warranty claim selection.
      • Broaden the selection criteria to ensure claims are not excluded unintentionally.
    2. Verify Warranty Claim Status:

      • Check if the warranty claim exists and is in a status that allows processing (e.g., not closed or deleted).
      • Use transaction codes like IW59 (Display Warranty Claims) or IW70 (Create Warranty Claim) to search for existing claims.
    3. Check Authorization and Organizational Assignment:

      • Ensure the user has the necessary authorizations to view or process the warranty claim.
      • Confirm that the warranty claim is assigned to the correct plant, sales organization, or user group.
    4. Create or Release Warranty Claim:

      • If no claim exists, create a new warranty claim.
      • If the claim is created but not released, release it for further processing.
    5. Review Warranty Master Data:

      • Confirm that warranty master data is correctly maintained for the equipment or material.
      • Check warranty terms and conditions to ensure they are valid and active.
    6. Check Integration Points:

      • If warranty claims are integrated with service orders or sales documents, verify that the linkage is correct.

    Related Information:

    • Transaction Codes:

      • IW70 - Create Warranty Claim
      • IW59 - Display Warranty Claims
      • IW71 - Change Warranty Claim
      • IW72 - Display Warranty Claim
    • Tables:

      • VBRK/VBRP - Billing documents (if warranty claims are linked to billing)
      • CRMD_ORDERADM_H - CRM service order header (if integrated with CRM)
      • IWBK/IWBP - Warranty claim header and item data
    • Notes and Documentation:

      • Check SAP OSS Notes related to warranty claims for specific patches or known issues.
      • Review SAP Help Portal documentation on Warranty Claims processing.

    Summary:

    The error WTY101 - No warranty claim could be selected means the system cannot find a warranty claim matching your criteria. To fix it, verify and adjust your selection parameters, check the existence and status of warranty claims, ensure proper authorizations, and maintain correct warranty master data. Use appropriate SAP transactions to search, create, or modify warranty claims as needed.

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