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How To Fix WTY099 - Error in Customizing of layout for warranty claim


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTY - Warranty processing

  • Message number: 099

  • Message text: Error in Customizing of layout for warranty claim

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WTY099 - Error in Customizing of layout for warranty claim ?

    SAP Error Message:
    WTY099 - Error in Customizing of layout for warranty claim


    Cause:

    The error WTY099 typically occurs when there is an issue in the configuration (customizing) of the layout used for warranty claims in SAP. This can happen due to:

    • Missing or incorrect layout assignment in the warranty claim customizing.
    • The layout specified for the warranty claim form is not maintained or is incorrectly maintained.
    • The layout object (e.g., SAPscript, Smart Form, or Adobe form) assigned to the warranty claim is not available or has errors.
    • Inconsistent or incomplete configuration in the warranty claim processing settings, especially related to output forms or print layouts.

    Solution:

    To resolve the WTY099 error, follow these steps:

    1. Check Layout Assignment:

      • Go to the customizing transaction for warranty claims:
        • SPRO ? Logistics Execution ? Warranty Management ? Basic Settings ? Define Layout for Warranty Claim
      • Verify that the layout is correctly assigned to the warranty claim type or process.
      • Ensure the layout name is correct and corresponds to an existing form.
    2. Verify the Layout Object:

      • Check if the layout (SAPscript, Smart Form, or Adobe form) exists and is active.
      • If using SAPscript or Smart Forms, test the form independently to ensure it works without errors.
      • If using Adobe forms, check the form in transaction SFP.
    3. Maintain Output Types and Forms:

      • Check the output determination for warranty claims.
      • Ensure the output type is linked to the correct form and that the form is maintained in the output configuration.
    4. Transport and System Consistency:

      • If the layout was recently transported, verify that the transport was successful and all objects are present in the target system.
      • Check for any missing dependencies or authorization issues.
    5. Debugging and Logs:

      • If the error persists, enable debugging or check application logs (transaction SLG1) for more detailed error messages.
      • Look for any related short dumps (transaction ST22) that might give more clues.

    Related Information:

    • Warranty Management Module: The error is related to the warranty claim processing in SAP Logistics Execution or Plant Maintenance.
    • Forms and Layouts: SAP supports multiple form technologies; ensure the correct form type is used and properly maintained.
    • SAP Notes: Check SAP Service Marketplace or SAP ONE Support Launchpad for any notes related to WTY099.
    • Transactions to Check:
      • SPRO (Customizing)
      • SFP (Adobe Forms)
      • SE71 (SAPscript)
      • SMARTFORMS (Smart Forms)
      • SLG1 (Application Logs)
      • ST22 (Short Dumps)

    Summary:

    WTY099 indicates a problem with the warranty claim layout configuration. The solution involves verifying and correcting the layout assignment, ensuring the form exists and is error-free, and confirming output determination settings are correct.

    If you need further assistance, please provide details such as the warranty claim type, layout name, and the form technology used.

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