How To Fix WTY103 - No warranty claim found for person responsible &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 103

• Message text: No warranty claim found for person responsible &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WTY103 - No warranty claim found for person responsible &1 ?

  Certainly! Here's a detailed explanation for the SAP error message WTY103: No warranty claim found for person responsible &1:
  
  Error Message
  WTY103: No warranty claim found for person responsible &1
  
  Cause
  This error occurs in SAP Warranty Management when the system cannot find any warranty claim associated with the specified person responsible (the user or agent handling the warranty claim). Essentially, the system is trying to process or display warranty claim data linked to a particular person, but no such claim exists or is assigned to that person.
  Common causes include:
  
  The warranty claim number or reference is incorrect or does not exist.
  The person responsible (user or agent) is not assigned to any warranty claim.
  The warranty claim has been deleted or archived.
  Authorization or data inconsistency issues where the user does not have access to the claim.
  The claim is in a status that is not visible or accessible to the person responsible.
  
  
  Solution
  To resolve the error, consider the following steps:
  
  
  Verify Warranty Claim Data:
  
  Check if the warranty claim number or reference used is correct.
  Use transaction codes like IW70 (Create Warranty Claim), IW71 (Change Warranty Claim), or IW72 (Display Warranty Claim) to search for existing claims.
  Confirm that the claim exists in the system.
  
  
  
  Check Person Responsible Assignment:
  
  Ensure that the person responsible (user ID) is correctly assigned to the warranty claim.
  You can check the claim header or partner tab to verify the responsible person.
  If necessary, assign the correct person responsible to the claim.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to access or process the warranty claim.
  Use transaction SU53 after the error occurs to check for missing authorizations.
  
  
  
  Check Claim Status:
  
  Some claims might be in a status that restricts access or processing.
  Verify the status of the claim and ensure it is valid for the intended operation.
  
  
  
  Data Consistency and Archiving:
  
  If the claim was archived or deleted, it will not be found.
  Check with your SAP Basis or archiving team if the claim data is still available.
  
  
  
  Debugging / Logs:
  
  If the above steps do not resolve the issue, debugging the process or checking application logs might be necessary.
  Use transaction SLG1 to check application logs related to warranty claims.
  
  
  
  
  Related Information
  
  Warranty Management Module: This error is related to SAP's Warranty Management component, which integrates with Plant Maintenance (PM) and Sales & Distribution (SD).
  Transactions:
  
  IW70 - Create Warranty Claim
  IW71 - Change Warranty Claim
  IW72 - Display Warranty Claim
  
  
  Tables:
  
  IWBK - Warranty Claim Header
  IWERK - Warranty Claim Partner
  
  
  Notes and Documentation:
  
  Check SAP Notes related to warranty claim processing for any known issues.
  Review SAP Help Portal documentation on Warranty Management.
  
  
  
  
  If you provide more context (e.g., transaction used, process step, user role), I can help tailor the solution further.