Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now

Close

How To Fix WS866 - Document &1 cannot be locked (process lock invoice recipient &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 866

  • Message text: Document &1 cannot be locked (process lock invoice recipient &2)

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WS866 - Document &1 cannot be locked (process lock invoice recipient &2) ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WS866 Document &1 cannot be locked (process lock invoice recipient &2)


    Cause:

    This error occurs when the system tries to lock a document (usually an invoice or related financial document) for processing, but the document is already locked by another process or user. The lock prevents simultaneous changes to the same document to ensure data consistency and integrity.

    • &1 represents the document number that cannot be locked.
    • &2 represents the process or user currently holding the lock (often the invoice recipient or the process name).

    Common scenarios causing this error:

    • Another user or background job is currently processing or editing the document.
    • A previous process did not release the lock properly due to an error or system crash.
    • Parallel processing attempts on the same document.

    Solution:

    1. Check Lock Entries:

      • Use transaction SM12 to check for lock entries on the document.
      • Enter the relevant lock object or document number to find who or what process holds the lock.
    2. Analyze and Release Locks:

      • If the lock is held by a process that is no longer active or has crashed, you can manually delete the lock entry in SM12.
      • Be cautious when deleting locks to avoid data inconsistencies.
    3. Wait and Retry:

      • If the lock is held by an active process, wait for it to complete and release the lock.
      • Retry the operation after some time.
    4. Check Background Jobs:

      • Verify if any background jobs are processing the document and causing the lock.
      • Coordinate with the responsible team to avoid simultaneous processing.
    5. Review Custom Code or Enhancements:

      • If custom programs or user exits are involved, ensure they handle locks properly and release them after processing.

    Related Information:

    • Transaction SM12: Display and manage lock entries.
    • Lock Objects: SAP uses lock objects to synchronize access to data. For financial documents, lock objects like BSEG or BKPF might be involved.
    • Parallel Processing: Avoid parallel updates on the same document.
    • SAP Notes: Check SAP OSS notes for any known issues related to WS866 or document locking.

    Summary:

    The WS866 error indicates a document lock conflict. The primary action is to identify and resolve the lock situation using SM12, ensuring no conflicting processes are running, and then retry the operation.


    If you need help with specific steps or further troubleshooting, feel free to ask!

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker