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How To Fix WS865 - SAP Credit Management is not active; report &1 cannot be carried out


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 865

  • Message text: SAP Credit Management is not active; report &1 cannot be carried out

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS865 - SAP Credit Management is not active; report &1 cannot be carried out ?

    The SAP error message:

    WS865: SAP Credit Management is not active; report &1 cannot be carried out


    Cause:

    This error occurs because the SAP Credit Management functionality is not activated in the system, but a report or transaction (&1) that requires SAP Credit Management to be active is being executed. Essentially, the system is trying to run a process dependent on SAP Credit Management, but the necessary configuration or activation is missing.


    Explanation:

    • SAP Credit Management (FI-AR-CR) is a component that allows companies to manage customer credit limits and credit exposure.
    • If this component is not activated or configured in the system, any report or transaction that depends on it will fail with this error.
    • The placeholder &1 in the message is replaced by the name of the report or program that cannot be executed.

    Solution:

    1. Activate SAP Credit Management:

      • Go to transaction SPRO ? SAP Reference IMG ? Financial Supply Chain Management ? Credit Management ? Basic Settings ? Activate Credit Management.
      • Activate the credit management functionality if it is not active.
    2. Check IMG Settings:

      • Verify that the credit control area is properly configured.
      • Ensure that the credit management settings are maintained for the relevant company codes.
    3. Check User Authorization:

      • Make sure the user executing the report has the necessary authorizations for credit management.
    4. If Credit Management is not intended to be used:

      • Avoid running reports or transactions that require credit management.
      • Alternatively, check if there is a configuration or program variant that does not require credit management.
    5. Check the Report or Program:

      • Identify the report or program name from the error message (the &1 parameter).
      • Confirm if it requires credit management.
      • If it is a custom program, check the code for credit management dependencies.

    Additional Information:

    • SAP Credit Management is integrated with Sales and Distribution (SD) and Financial Accounting (FI).
    • The error is common when migrating from classic credit management (in SD) to the new SAP Credit Management (in FSCM).
    • Sometimes, this error appears if the system is partially configured or if the credit management activation is inconsistent.
    • For more details, check SAP Notes related to WS865 or credit management activation.

    Summary:

    Aspect Details
    Error Message WS865: SAP Credit Management is not active; report &1 cannot be carried out
    Cause SAP Credit Management is not activated but a dependent report/transaction is executed.
    Solution Activate SAP Credit Management via SPRO; check configuration and authorizations.
    Related Info Integration with SD and FI; migration from classic to new credit management; SAP Notes.

    If you need the exact steps to activate SAP Credit Management or further troubleshooting, please let me know!

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