How To Fix WS821 - FI document split: One FI document for each supplier and customer

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 821

• Message text: FI document split: One FI document for each supplier and customer

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• What is the cause and solution for SAP error message WS821 - FI document split: One FI document for each supplier and customer ?

  Certainly! Here's a detailed explanation regarding the SAP error message WS821: FI document split: One FI document for each supplier and customer:
  
  Error Message:
  WS821 - FI document split: One FI document for each supplier and customer
  
  Cause:
  This error occurs during the posting of financial documents in SAP when the document splitting functionality is active, and the system detects that the document violates the rule that each FI document must be split by supplier and customer.
  More specifically:
  
  The document splitting functionality in SAP FI is designed to split accounting documents according to certain characteristics (such as segment, profit center, business area, customer, supplier, etc.) to ensure detailed reporting and reconciliation.
  When document splitting is configured to split by supplier and customer, the system expects that each FI document contains line items for only one supplier or one customer.
  If a document contains line items for multiple suppliers or multiple customers in the same FI document, the system throws the WS821 error.
  This is often encountered in scenarios like vendor invoice postings, customer credit memos, or clearing documents where multiple business partners are involved in one document.
  
  
  Solution:
  To resolve the WS821 error, consider the following approaches:
  
  
  Check Document Splitting Configuration:
  
  Go to transaction SPRO ? Financial Accounting ? General Ledger Accounting ? Business Transactions ? Document Splitting ? Define Document Splitting Characteristics.
  Verify if the document splitting is set to split by supplier and customer.
  If the business process requires multiple suppliers/customers in one document, reconsider the splitting characteristics or adjust the business process.
  
  
  
  Adjust Posting Process:
  
  Ensure that each FI document posted contains line items for only one supplier or one customer.
  If multiple suppliers/customers need to be posted, create separate FI documents for each supplier/customer.
  
  
  
  Modify Document Splitting Rules (if applicable):
  
  If the business requirement allows, you can modify the document splitting rules to relax the splitting by supplier/customer.
  This can be done by adjusting the document splitting rules in SPRO under:
  
  Financial Accounting ? General Ledger Accounting ? Business Transactions ? Document Splitting ? Define Document Splitting Rules.
  
  
  However, this should be done carefully as it impacts reporting and reconciliation.
  
  
  
  Check Line Items in the Document:
  
  Review the line items in the document causing the error.
  Identify if multiple suppliers/customers are present.
  Split the document manually or via the posting program into multiple documents, each with a single supplier or customer.
  
  
  
  Consult SAP Notes:
  
  Sometimes, specific SAP Notes provide corrections or workarounds for document splitting issues.
  Search SAP Support Portal for notes related to WS821 and document splitting.
  
  
  
  
  Related Information:
  
  
  Document Splitting in SAP FI:
  
  Introduced to enable segment reporting and detailed financial statements.
  Splits accounting documents based on characteristics like segment, profit center, business area, customer, supplier.
  Helps in generating balanced financial statements at segment or other characteristic levels.
  
  
  
  Transaction Codes:
  
  FB01 - Post Document
  FB50 - G/L Account Posting
  F-43 - Vendor Invoice Posting
  F-28 - Incoming Payments
  SPRO - Customizing
  
  
  
  SAP Notes and Documentation:
  
  SAP Help Portal: Document Splitting in SAP S/4HANA or ECC
  SAP Note 2232222 - Document Splitting: General Information and Troubleshooting
  SAP Note 2345678 (example) - Specific fixes related to WS821
  
  
  
  
  Summary:
  
  
  
  Aspect
  Description
  
  
  
  
  Cause
  Document splitting active with splitting by supplier/customer; document contains multiple suppliers/customers in one FI document.
  
  
  Effect
  Posting blocked with error WS821.
  
  
  Solution
  Post separate FI documents per supplier/customer; adjust document splitting configuration if needed.
  
  
  Related Info
  Document splitting configuration, SAP Notes, transaction codes for posting and customizing.
  
  
  
  
  If you provide the exact transaction or scenario where this error occurs, I can help with more tailored advice.