How To Fix WS820 - Price determination error in document &1, item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 820

• Message text: Price determination error in document &1, item &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS820 - Price determination error in document &1, item &2 ?

  Certainly! Here's detailed information about the SAP error message:
  
  SAP Error Message:
  WS820 - Price determination error in document &1, item &2
  
  Meaning / Cause:
  This error occurs during the pricing procedure determination in a sales or purchasing document (such as a sales order, billing document, or purchase order). The system is unable to determine the correct pricing procedure for the specified document and item.
  Common causes include:
  
  The system cannot find a valid pricing procedure for the combination of sales area, document type, and customer/material.
  Missing or incorrect configuration in the pricing procedure determination.
  Missing condition records or incomplete master data (e.g., customer master, material master).
  Inconsistent or incomplete data in the sales document header or item.
  The sales document type or item category is not properly assigned to a pricing procedure.
  The sales area (sales organization, distribution channel, division) is not correctly maintained or assigned.
  
  
  Where it occurs:
  
  Sales order creation (VA01/VA02)
  Billing document creation (VF01)
  Purchase order pricing (ME21N/ME22N)
  Any document where pricing is determined and the system fails to find a valid pricing procedure.
  
  
  Solution / How to fix:
  
  
  Check Pricing Procedure Determination:
  
  Go to SPRO ? Sales and Distribution ? Basic Functions ? Pricing ? Pricing Control ? Define and Assign Pricing Procedures.
  Verify that the pricing procedure is correctly assigned to the combination of sales area (Sales Org, Distribution Channel, Division), customer pricing procedure, and document pricing procedure.
  Ensure the customer master (Sales area data) has the correct pricing procedure assigned.
  Check the sales document type and item category assignments.
  
  
  
  Check Customer and Material Master Data:
  
  Verify that the customer master record (transaction VD02/VD03) has the correct sales area data and pricing procedure.
  Check the material master (MM03) for sales views and ensure the sales org data is maintained.
  Ensure that the customer pricing procedure and material pricing procedure are consistent.
  
  
  
  Check Condition Records:
  
  Use transaction VK13 to check if condition records exist for the relevant condition types.
  If no condition records exist, create them using VK11.
  
  
  
  Check Sales Document Header and Item Data:
  
  Verify that the sales document type and item category are correctly maintained and assigned to pricing procedures.
  Check if the sales area data in the document matches the configuration.
  
  
  
  Debugging / Trace:
  
  Use transaction VTAA or pricing trace (transaction VK12 with trace activated) to analyze how the pricing procedure is determined.
  Debug the pricing procedure determination logic if necessary.
  
  
  
  
  Additional Notes:
  
  The error message references document &1 and item &2, which will be replaced by the actual document number and item number in the system.
  This error is often a configuration issue, so reviewing the pricing procedure determination setup is critical.
  Sometimes, the error can be caused by missing or incorrect entries in the condition technique tables (e.g., T683, T681).
  If the system is customized, check for user exits or enhancements that might affect pricing procedure determination.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WS820 - Price determination error in document &1, item &2
  
  
  Cause
  Pricing procedure cannot be determined due to missing or incorrect configuration/data.
  
  
  Solution
  Verify pricing procedure determination, customer/material master data, condition records, and sales document data.
  
  
  Transactions to check
  SPRO (pricing config), VD02/VD03 (customer master), MM03 (material master), VK13 (condition records), VA01/VA02 (sales order)
  
  
  Tools
  Pricing trace, debugging, condition technique analysis
  
  
  
  
  If you provide the specific document type, sales area, or other details, I can help you with more targeted troubleshooting steps.