How To Fix WS810 - Billed quantity must be a positive value

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 810

• Message text: Billed quantity must be a positive value

Self-Explanatory Message

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• What is the cause and solution for SAP error message WS810 - Billed quantity must be a positive value ?

  Certainly! Here's a detailed explanation regarding the SAP error message WS810: "Billed quantity must be a positive value":
  
  Error Message: WS810 - "Billed quantity must be a positive value"
  
  Cause:
  This error occurs during the billing process in SAP SD (Sales and Distribution) when the system detects that the quantity being billed is zero or negative. The billing document requires a positive quantity to generate a valid invoice.
  Common scenarios causing this error include:
  
  Attempting to create a billing document with zero or negative quantity.
  Incorrect copying of quantities from the delivery or sales order to the billing document.
  Manual entry of a negative or zero quantity in the billing document.
  Issues with returns or credit memos where the system expects positive quantities but receives zero or negative values.
  Custom enhancements or user exits incorrectly manipulating the billed quantity.
  
  
  Where it Occurs:
  
  During billing document creation (transaction VF01, VF04, or VF05).
  When copying data from delivery or sales order to billing.
  In credit memo or debit memo processing if quantities are not handled properly.
  
  
  Solution:
  
  
  Check the Quantity:
  
  Verify that the quantity in the billing document is positive.
  Ensure that the delivery or sales order has a positive quantity that can be billed.
  
  
  
  Review the Source Document:
  
  Check the delivery document (VL01N/VL02N) or sales order (VA01/VA02) for correct quantities.
  Make sure the quantity to be billed is not zero or negative.
  
  
  
  Correct the Billing Document:
  
  If manually entering quantities, ensure they are positive.
  If the system copies quantities automatically, check the copying control settings.
  
  
  
  Check Copying Control Settings:
  
  Go to transaction VTFL (Copying Control for Billing Documents).
  Verify that the quantity fields are mapped correctly and no negative or zero quantities are being copied.
  
  
  
  Review Returns and Credit Memos:
  
  For credit memos or returns, ensure the quantities are handled correctly.
  Negative quantities might be valid in credit memos but must be processed according to SAP logic.
  
  
  
  Debug or Check User Exits/Enhancements:
  
  If custom code is involved, debug to see if any user exit or BAdI is setting the billed quantity to zero or negative.
  Correct the logic to ensure positive billed quantities.
  
  
  
  Recreate Billing Document:
  
  If the billing document is corrupted, cancel and recreate it with correct quantities.
  
  
  
  
  Additional Information:
  
  Message Class: WS8
  Message Number: 810
  This message is a standard SAP validation to prevent invalid billing documents.
  Billing documents with zero or negative quantities are not allowed because they do not represent valid business transactions.
  In case of credit memos, negative quantities are allowed but must be processed through the correct transaction and logic.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WS810 - Billed quantity must be a positive value
  
  
  Cause
  Billing quantity is zero or negative during billing document creation
  
  
  Solution
  Ensure billed quantity is positive by checking source documents, copying controls, and custom code
  
  
  Transactions
  VF01, VF04, VF05 (Billing), VL01N/VL02N (Delivery), VA01/VA02 (Sales Order), VTFL (Copying Control)
  
  
  
  
  If you provide more context (e.g., transaction used, document type, or customizations), I can help with more specific troubleshooting steps.