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How To Fix WS762 - No partner data exists for document &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 762

  • Message text: No partner data exists for document &1

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS762 - No partner data exists for document &1 ?

    Certainly! Here's a detailed explanation for the SAP error message WS762: No partner data exists for document &1:


    Error Message

    WS762: No partner data exists for document &1


    Cause

    This error occurs when the system tries to process a document (such as a sales order, delivery, billing document, or IDoc) that requires partner data (e.g., sold-to party, ship-to party, payer, etc.), but no partner data has been maintained or found for that document.

    In SAP, partner functions are essential for business documents to define roles of involved parties. If the partner data is missing or incomplete, the system cannot proceed with certain processes like output determination, partner determination, or document processing.

    Common scenarios causing this error:

    • Partner determination procedure is not assigned or configured properly.
    • Partner data is not maintained in the document header or item level.
    • Custom or standard partner determination routines fail to find partner data.
    • Data inconsistencies or missing master data (e.g., customer master missing partner roles).
    • During IDoc processing, the partner segment is missing or incomplete.

    Solution

    To resolve the WS762 error, follow these steps:

    1. Check Partner Data in the Document:

      • Open the document (e.g., sales order, delivery) and verify if partner data is maintained.
      • Use transaction codes like VA03 (Display Sales Order), VL03N (Display Delivery), VF03 (Display Billing Document).
      • Go to the Partners tab and check if all required partner functions are assigned.
    2. Maintain Missing Partner Data:

      • If partner data is missing, add the required partner functions manually or via master data.
      • For sales documents, ensure that the sold-to party, ship-to party, payer, and bill-to party are correctly assigned.
    3. Check Partner Determination Procedure:

      • Verify the partner determination procedure assigned to the document type.
      • Use SPRO path:
        Sales and Distribution -> Basic Functions -> Partner Determination -> Set Up Partner Determination
      • Ensure the procedure is assigned to the sales document type and that the partner functions are correctly configured.
    4. Check Customer Master Data:

      • Use transaction XD03 or VD03 to check customer master data.
      • Verify that the customer has the necessary partner roles assigned.
    5. For IDoc Processing:

      • Check the IDoc segments related to partner data (e.g., E1EDKA1 for partner header segment).
      • Ensure the partner data is correctly populated in the IDoc.
      • If partner data is missing, correct the IDoc generation or inbound processing logic.
    6. Debug or Analyze Partner Determination:

      • If the partner data should be determined automatically, debug the partner determination routines.
      • Check user exits or BADIs that might influence partner determination.
    7. Reprocess the Document:

      • After correcting partner data, try to reprocess the document or re-trigger the output.

    Related Information

    • Partner Functions: Define roles of business partners in documents (e.g., sold-to party, ship-to party).
    • Partner Determination Procedure: Configuration that controls how partners are assigned to documents.
    • Transactions:
      • VA01/VA02/VA03 – Create/Change/Display Sales Order
      • VL01N/VL02N/VL03N – Create/Change/Display Delivery
      • VF01/VF02/VF03 – Create/Change/Display Billing Document
      • XD03/VD03 – Display Customer Master
    • SPRO Path for Partner Determination:
      • Sales and Distribution -> Basic Functions -> Partner Determination -> Set Up Partner Determination
    • IDoc Segments for Partner Data: E1EDKA1, E1EDK14, etc.
    • SAP Notes: Check SAP OSS notes for any known issues related to WS762.

    If you provide the document type or context (sales order, delivery, billing, IDoc), I can give more specific guidance.


    Summary:
    The WS762 error means the system cannot find partner data for the document. The fix is to ensure partner data is maintained and partner determination is correctly configured.


    Let me know if you need help with a specific document type or scenario!

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