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How To Fix WS736 - Error occured during issue output for document &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 736

  • Message text: Error occured during issue output for document &1.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS736 - Error occured during issue output for document &1. ?

    SAP Error Message:
    WS736 Error occurred during issue output for document &1.


    1. Cause

    The error WS736 typically occurs in SAP when there is a problem during the output processing (printing, emailing, or transmitting) of a document, such as a delivery note, invoice, or order confirmation. The placeholder &1 is replaced by the document number for which the output failed.

    Common causes include:

    • Output determination issues: The system cannot find a valid output type or condition record for the document.
    • Communication problems: Issues with the output device (printer, email server, fax, etc.) or communication settings.
    • Incorrect or missing partner data: The recipient's address or communication details are incomplete or incorrect.
    • Authorization problems: The user or system does not have the necessary permissions to execute the output.
    • Program or form errors: Problems in the print program, smart form, or Adobe form used for output.
    • Spool request errors: The spool request for the output could not be created or processed.
    • Configuration errors: Missing or incorrect configuration in output determination procedures or output types.

    2. Solution

    To resolve the WS736 error, follow these steps:

    a) Check the Output Determination

    • Verify that the output type is correctly assigned to the document type.
    • Check if the condition records for output determination are maintained and valid for the document.
    • Use transaction NACE (or BRF+ in newer systems) to review output types and condition records.

    b) Verify Partner and Communication Data

    • Check the partner functions and their communication details (email, fax, printer, etc.) in the document.
    • Ensure the recipient's address and output device are correctly maintained.

    c) Check the Output Device and Communication Settings

    • Verify that the output device (printer, email server, fax) is correctly configured and reachable.
    • Test the output device independently (e.g., print a test page).

    d) Review Authorization

    • Ensure the user or background job running the output has the necessary authorizations.

    e) Analyze the Output Program/Form

    • Check the print program or form associated with the output type for errors.
    • Use transaction SP01 to check spool requests and error logs.
    • Debug the output program if necessary.

    f) Reprocess the Output

    • Use transaction VL02N (for deliveries) or the relevant transaction to re-trigger the output.
    • Use the output log to identify specific errors.

    g) Check System Logs and Notes

    • Review system logs (SM21) and application logs (SLG1) for related error messages.
    • Search SAP Notes for known issues related to WS736 and your SAP version.

    3. Related Information

    • Transaction Codes:

      • NACE – Output determination
      • VL02N – Change delivery (for reprocessing output)
      • SP01 – Spool request monitoring
      • SLG1 – Application log
      • SM21 – System log
    • SAP Notes:
      Search the SAP Support Portal for notes related to WS736 and your specific module (SD, MM, FI, etc.).

    • Common Modules Affected:

      • SD (Sales and Distribution) – delivery, billing documents
      • MM (Materials Management) – purchase orders, goods receipts
      • FI (Financial Accounting) – invoices, payment documents
    • Example Scenario:
      If the error occurs during delivery note printing, check the output type assigned to the delivery document, verify the printer settings, and ensure the print program and form are active and error-free.


    Summary

    Aspect Details
    Cause Output determination failure, communication issues, missing partner data, authorization, or form errors.
    Solution Check output determination, partner data, output device, authorizations, and output program/form. Reprocess output.
    Related Info Use transactions NACE, VL02N, SP01, SLG1; check SAP Notes; verify system logs.

    If you provide the specific document type and module context, I can help you with more tailored troubleshooting steps.

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