How To Fix WS738 - Error at Text determination

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 738

• Message text: Error at Text determination

Self-Explanatory Message

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• What is the cause and solution for SAP error message WS738 - Error at Text determination ?

  SAP Error Message:
  
  WS738 - Error at Text determination
  
  Cause:
  The error WS738 typically occurs during the text determination process in SAP, which is used to automatically fetch and assign texts (like item descriptions, notes, or other text elements) to documents such as sales orders, deliveries, or billing documents.
  The main causes for this error are:
  
  Missing or incorrect configuration in the text determination procedure.
  The text determination procedure is not assigned to the relevant application or document type.
  The access sequence or condition records for text determination are incomplete or missing.
  The system cannot find a valid text object or text ID for the given context.
  Customizing inconsistencies or missing entries in the text determination customizing.
  
  
  Solution:
  To resolve the WS738 error, follow these steps:
  
  
  Check Text Determination Procedure:
  
  Go to transaction VOTXN (for SD texts) or the relevant customizing path for your module.
  Verify that the correct text determination procedure is assigned to the application (e.g., sales document type, delivery type).
  Ensure that the procedure includes valid text objects and text IDs.
  
  
  
  Verify Access Sequences and Condition Records:
  
  Check the access sequences assigned to the text determination procedure.
  Make sure condition records exist for the access sequences to allow the system to find the correct text.
  
  
  
  Check Text Object and Text ID:
  
  Confirm that the text object and text ID used in the procedure exist and are correctly maintained.
  Use transaction SO10 to check standard texts if applicable.
  
  
  
  Review Customizing:
  
  Use transaction SPRO and navigate to the relevant customizing path:
  
  For SD texts: Sales and Distribution -> Basic Functions -> Text Control -> Text Determination
  
  
  Ensure all necessary entries are maintained.
  
  
  
  Debugging (if needed):
  
  If the above steps do not resolve the issue, debugging the text determination function module (e.g., READ_TEXT or custom FM) can help identify where the process fails.
  
  
  
  Apply SAP Notes:
  
  Check SAP Support Portal for any relevant SAP Notes related to WS738 and text determination issues.
  
  
  
  
  Related Information:
  
  
  Text Determination in SAP:
  
  Text determination is a mechanism to automatically assign texts to business documents based on predefined rules and conditions.
  
  
  Common Transactions:
  
  VOTXN – Maintain Text Determination Procedures
  SO10 – Standard Texts
  SPRO – Customizing for Text Determination
  
  
  
  Modules Affected:
  
  Primarily SD (Sales and Distribution), but text determination is also used in MM, FI, and other modules.
  
  
  SAP Notes and KBAs:
  
  Search for WS738 in SAP ONE Support Launchpad for specific notes or patches.
  
  
  
  If you provide the exact context (e.g., module, transaction, document type), I can help with more tailored instructions.