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How To Fix WS608 - No contact person address data found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 608

  • Message text: No contact person address data found

  • Show details Hide details
  • What causes this issue?

    No address could be found for address type &V1& (contact person) for
    the combination of address number &V2& and person number &V3&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WS608 - No contact person address data found ?

    Certainly! Here's a detailed explanation for the SAP error message WS608 - No contact person address data found:


    Error Message

    WS608: No contact person address data found


    Cause

    This error occurs when the system tries to access or display contact person address data for a business partner (such as a customer or vendor), but no address data exists for the contact person in the system.

    Common scenarios include:

    • The contact person master data has not been maintained or created.
    • The contact person exists but does not have an address assigned.
    • The system is trying to retrieve contact person address data during sales order processing, delivery, billing, or other business transactions, but the relevant data is missing.

    When does it typically occur?

    • During sales order creation or processing (VA01, VA02).
    • When printing or displaying documents that require contact person address details.
    • In customer master data maintenance or display.
    • When using functions that require contact person details, such as correspondence or partner functions.

    Solution

    1. Maintain Contact Person Address Data:

      • Go to the customer master data transaction (e.g., XD02 for change).
      • Navigate to the Contact Person tab.
      • Check if the contact person exists.
      • If the contact person exists but no address is maintained, enter the address details.
      • If no contact person exists, create a new contact person with the required address data.
    2. Check Partner Functions:

      • Verify that the correct partner function is assigned to the contact person in the sales document or master data.
      • Ensure that the partner function requires a contact person with address data.
    3. Data Consistency Check:

      • Run consistency checks or reports to identify missing contact person address data.
      • Use transaction codes like BP (Business Partner) in newer SAP systems to maintain contact persons and their addresses.
    4. Customizing Check:

      • Verify if any custom enhancements or user exits are expecting contact person address data.
      • Adjust the logic if necessary to handle cases where contact person address data might be missing.

    Additional Information

    • Transaction Codes:

      • XD01/XD02/XD03 – Customer Master Create/Change/Display
      • VD01/VD02/VD03 – Customer Master (Sales Area)
      • BP – Business Partner (in SAP S/4HANA and newer systems)
      • VA01/VA02/VA03 – Sales Order Create/Change/Display
    • Tables involved:

      • KNVK – Contact Persons (Customer Master)
      • ADRC – Addresses (Address Management)
      • KNA1 – General Customer Data
    • Notes and SAP Help:

      • Check SAP Notes related to WS608 for any known issues or patches.
      • Refer to SAP Help Portal for detailed documentation on contact person master data.

    Summary

    Aspect Details
    Cause Missing contact person address data in master data.
    Solution Maintain or create contact person address data in customer master or business partner.
    Where Customer master (XD02), Business Partner (BP), Sales documents (VA01/VA02).
    Related Tables KNVK, ADRC, KNA1.

    If you need help with specific steps or screenshots, feel free to ask!

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