How To Fix WS607 - No personal address data found

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 607

• Message text: No personal address data found

What causes this issue?

No address could be found for address type &V1& (person) for the
combination of address number &V2& and person number &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS607 - No personal address data found ?

  Certainly! Here's a detailed explanation for the SAP error message WS607 - No personal address data found:
  
  Error Message: WS607 - No personal address data found
  
  Cause:
  This error typically occurs when the system tries to access or display personal address data for a business partner (BP) or employee, but no such data exists in the system for the requested object.
  Common scenarios include:
  
  The business partner or employee master record does not have any personal address data maintained.
  The address data might have been deleted or not yet created.
  The system is trying to access a specific address type or communication data that is missing.
  In HR scenarios, the employee's personal address infotype (e.g., Infotype 0006 - Addresses) is not maintained.
  
  
  Where it occurs:
  
  When displaying or editing business partner master data in SAP CRM or SAP ERP.
  When HR personnel administration transactions try to access employee address data.
  During integration processes where address data is expected but missing.
  In workflows or reports that require personal address information.
  
  
  Solution:
  
  
  Check and Maintain Address Data:
  
  
  For Business Partners (BP):
  
  Use transaction BP to display the business partner.
  Navigate to the Addresses tab.
  Verify if any personal address data exists.
  If missing, create or maintain the required address data.
  
  
  
  For Employees (HR):
  
  Use transaction PA30 (Maintain HR Master Data).
  Enter the employee number and select Infotype 0006 (Addresses).
  Check if address data exists.
  If not, create the necessary address records.
  
  
  
  
  
  Verify Address Types and Communication Data:
  
  Ensure that the correct address type is maintained (e.g., residential, business).
  Check if communication data (phone, email) is also maintained if required.
  
  
  
  Check Integration Settings:
  
  If the error occurs during integration (e.g., between SAP ERP and SAP CRM), verify that the address synchronization is properly configured.
  Run synchronization jobs or re-initiate data replication if needed.
  
  
  
  Review Custom Code or Enhancements:
  
  If the error appears in custom programs or user exits, check if the code expects address data without verifying its existence.
  Add appropriate checks or error handling.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes using the message number WS607 or related keywords.
  Sometimes, patches or corrections are available if this is a known issue.
  
  
  
  
  Additional Information:
  
  Message Class: WS6 (related to address data)
  Transaction Codes: BP, PA30, CRMD_ORDER, etc.
  Related Infotypes: 0006 (Addresses) in HR
  Related Tables: ADRC (Address table), BUT000 (Business Partner General Data)
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WS607 - No personal address data found
  
  
  Cause
  Missing or not maintained personal address data for BP or employee
  
  
  Solution
  Maintain address data in BP (transaction BP) or employee infotype 0006 (transaction PA30)
  
  
  Check
  Address existence, address type, communication data, integration settings
  
  
  Tools
  BP, PA30, SAP Notes, Debugging
  
  
  
  
  If you provide more context (e.g., which module or transaction you encountered this error in), I can give more tailored advice.