How To Fix WS468 - &1: &4 from customer &2 (condition type &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 468

• Message text: &1: &4 from customer &2 (condition type &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS468 - &1: &4 from customer &2 (condition type &3) ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS468 &1: &4 from customer &2 (condition type &3)
  
  1. Cause:
  This error message typically occurs during pricing or condition processing in Sales and Distribution (SD) or related modules. The message indicates that there is an issue with a condition record or condition value related to a specific customer and condition type.
  
  &1: Usually the document or process where the error occurred (e.g., sales order, billing document).
  &2: Customer number.
  &3: Condition type (e.g., PR00 for price, K004 for customer discount).
  &4: The specific problem or value causing the error (e.g., invalid condition value, missing condition record, or inconsistent data).
  
  Common causes include:
  
  Missing or incomplete condition records for the specified customer and condition type.
  Condition records that are not valid for the sales area, date, or customer.
  Incorrect or inconsistent master data (customer master, pricing procedure).
  Condition exclusion or access sequence issues.
  Custom logic or user-exits modifying condition values incorrectly.
  
  
  2. Solution:
  To resolve the WS468 error, follow these steps:
  
  
  Check Condition Records:
  
  Use transaction VK13 to display condition records for the condition type &3.
  Verify if there is a valid condition record for customer &2 and the relevant sales area.
  Check validity dates and ensure the condition record is active for the document date.
  
  
  
  Verify Pricing Procedure:
  
  Check the pricing procedure assigned to the sales document type and customer pricing procedure.
  Ensure the condition type &3 is included and correctly configured.
  
  
  
  Check Customer Master Data:
  
  Verify customer master data (transaction XD03 or VD03) for any inconsistencies.
  Confirm that the customer is assigned to the correct sales area and pricing procedure.
  
  
  
  Analyze Access Sequence:
  
  Review the access sequence for the condition type &3 (transaction V/07).
  Ensure the access sequence can find a valid condition record for the customer.
  
  
  
  Debug or Check User-Exits:
  
  If custom logic is implemented (user-exits, BADIs), check if any code modifies condition values incorrectly.
  Debug pricing to see where the error is triggered.
  
  
  
  Recreate or Update Condition Records:
  
  If condition records are missing or incorrect, create or update them using VK11.
  
  
  
  Check for SAP Notes:
  
  Search SAP Support Portal for any notes related to WS468 and your SAP version.
  
  
  
  
  3. Related Information:
  
  
  Transaction Codes:
  
  VK11 – Create Condition Record
  VK13 – Display Condition Record
  V/07 – Maintain Access Sequences
  V/08 – Maintain Condition Types
  XD03 / VD03 – Display Customer Master
  VA01 / VA02 – Create/Change Sales Order (to reproduce the error)
  
  
  
  SAP Modules:
  
  Sales and Distribution (SD)
  Pricing and Conditions
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes for WS468 errors.
  SAP Help Portal for pricing and condition technique.
  
  
  
  
  If you provide the exact text of the message with the parameters (&1, &2, &3, &4), I can give a more precise diagnosis.
  
  Summary:
  
  The WS468 error indicates a problem with a pricing condition record for a customer. The solution involves verifying and correcting condition records, pricing procedures, and customer master data to ensure valid pricing conditions exist for the transaction.
  
  If you need help with a specific scenario or transaction, please share more details!