How To Fix WS465 - An internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 465

• Message text: An internal error occurred

What causes this issue?

An internal error occurred.

System Response

The function is terminated.

How to fix this error?

INCLUDE ISR_VERWALTUNG

Procedure for System Administrators

Contact SAP.
The error relates to class "lcl_profit_calc" and method &v1&. All
values included in the profit analysis must have the same currency.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS465 - An internal error occurred ?

  SAP Error Message:
  
  WS465 - An internal error occurred
  
  Cause:
  The error message WS465 typically indicates that an unexpected internal error has occurred within the SAP system. This is a generic error message that can be triggered by various underlying issues such as:
  
  Problems in the SAP kernel or runtime environment.
  Inconsistencies or corruption in internal SAP buffers or memory.
  Issues with the SAP Work Process (WP) or dispatcher.
  Errors in the ABAP program or function module being executed.
  Problems with communication between SAP components (e.g., dialog work process and database).
  Missing or inconsistent SAP kernel patches or support packages.
  System resource limitations (e.g., memory, CPU).
  
  Because it is a generic internal error, the exact cause often requires detailed analysis of system logs and traces.
  
  Solution:
  To resolve WS465, follow these steps:
  
  
  Check the Short Dump (ST22):  
  
  Use transaction ST22 to analyze the short dump generated at the time of the error. The dump will provide detailed information about the program, error context, and call stack.
  
  
  
  Review System Logs (SM21):  
  
  Check system logs for related error messages or warnings that occurred around the same time.
  
  
  
  Analyze Work Process Trace Files:  
  
  Use transaction SM50 or SM66 to monitor work processes.
  Check developer traces (dev_w0*, dev_disp, etc.) located in the work directory of the SAP system for detailed error messages.
  
  
  
  Check Kernel and Support Package Levels:  
  
  Ensure that the SAP kernel and support packages are up to date and consistent.
  Apply any relevant SAP Notes or patches.
  
  
  
  Memory and Resource Checks:  
  
  Verify that the system has sufficient memory and CPU resources.
  Check for any resource bottlenecks or limits being reached.
  
  
  
  Debugging:  
  
  If the error is reproducible, debug the ABAP program or function module to identify the exact point of failure.
  
  
  
  SAP Notes and OSS Messages:  
  
  Search the SAP Support Portal for notes related to WS465 or the specific short dump error.
  Apply recommended corrections or patches.
  
  
  
  Restart SAP System (if necessary):  
  
  Sometimes, restarting the SAP instance or specific work processes can clear transient internal errors.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ST22 – ABAP Runtime Error Analysis
  SM21 – System Log
  SM50/SM66 – Work Process Overview
  SM51 – SAP Instances Overview
  
  
  
  SAP Notes:
  
  Search for notes related to WS465 or the specific short dump error in the SAP ONE Support Launchpad.
  
  
  Common Causes in SAP Community:
  
  Memory leaks or buffer overflows.
  Incompatible or outdated kernel patches.
  Corrupted SAP objects or database inconsistencies.
  
  
  
  
  Summary:
  WS465 - An internal error occurred is a generic SAP error indicating an unexpected internal failure. Diagnosing it requires checking short dumps, system logs, and traces to pinpoint the root cause. Updating the kernel, applying SAP Notes, and ensuring system resources are adequate usually help resolve the issue.
  
  If you provide the exact short dump details or context in which WS465 occurs, I can help you analyze it further.