How To Fix WS423 - Document items were not found

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 423

• Message text: Document items were not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS423 - Document items were not found ?

  The SAP error message WS423 - Document items were not found typically occurs during document processing in Financial Accounting (FI) or related modules when the system expects line items in a document but cannot find any.
  
  Cause
  
  The document header exists, but no line items are associated with it.
  The document might be incomplete or corrupted.
  The document was partially posted or deleted.
  The system is trying to process or display a document that has no line items.
  Possible data inconsistencies or issues during document creation or posting.
  
  
  When does it occur?
  
  During document display or processing (e.g., in transaction FB03, FB02).
  When trying to reverse or clear a document.
  During batch input or data migration if line items are missing.
  In custom programs or reports that expect document line items.
  
  
  Solution
  
  
  Check the document in SAP:
  
  Use transaction FB03 to display the document.
  Verify if the document has line items.
  If no line items are found, the document is incomplete or corrupted.
  
  
  
  Analyze document creation process:
  
  Check if the document was posted correctly.
  Review any batch input or interface programs that created the document.
  
  
  
  Correct the document:
  
  If the document is incomplete, consider reposting or reversing and reposting the document.
  If the document is corrupted, you may need to delete or archive it (consult your SAP FI team).
  
  
  
  Check for data inconsistencies:
  
  Run consistency checks or use SAP standard reports to identify document inconsistencies.
  Use transaction FBL3N or FBL1N to check line items for the document.
  
  
  
  Debug or check custom code:
  
  If the error occurs in a custom program, check the logic that reads document line items.
  Ensure the program correctly fetches line items.
  
  
  
  
  Related Information
  
  Message Class: WS (Financial Accounting)
  Transaction codes: FB03 (Display Document), FB02 (Change Document), FB08 (Reverse Document)
  SAP Notes: Search for SAP Notes related to WS423 for specific patches or corrections.
  Tables involved: BKPF (Document Header), BSEG (Document Segment/Line Items)
  Common SAP forums and OSS notes may provide additional insights.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WS423 - Document items were not found
  
  
  Cause
  Document header exists but no line items found
  
  
  Solution
  Verify document, repost or correct document, check data consistency
  
  
  Related Tcodes
  FB03, FB02, FB08
  
  
  Tables
  BKPF (header), BSEG (line items)
  
  
  
  
  If you provide the context or transaction where the error occurs, I can help with more specific troubleshooting steps.