How To Fix WS419 - An internal error occurred (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 419

• Message text: An internal error occurred (see long text)

What causes this issue?

An error occurred as the system read a document from the archive.

System Response

The document is excluded.

How to fix this error?

INCLUDE ISR_VERWALTUNG

Procedure for System Administrators

Contact SAP. The system expects an object of type 'WBRK'. However, &v1&
was read.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS419 - An internal error occurred (see long text) ?

  SAP Error Message:
  
  WS419 - An internal error occurred (see long text)
  
  Cause:
  The error message WS419 typically indicates that an unexpected internal error has occurred within the SAP system during the execution of a program or transaction. This is a generic error message that does not specify the exact cause but signals that something went wrong internally, such as:
  
  A runtime error or exception in the ABAP program.
  A problem with the SAP kernel or system environment.
  Issues with memory, buffer, or system resources.
  Inconsistencies or corruption in the program or data.
  Problems in the communication between SAP components (e.g., dialog work process, update work process).
  
  The long text of the message usually contains more detailed information or a short dump (ST22) reference that can help pinpoint the exact cause.
  
  Solution:
  To resolve the WS419 error, follow these steps:
  
  
  Check the Long Text:
  
  Read the long text of the error message carefully. It may contain additional details or a short dump number.
  
  
  Analyze Short Dumps (Transaction ST22):  
  
  Go to transaction ST22 and look for recent dumps related to the time the error occurred.
  Analyze the dump to identify the exact cause (e.g., program error, memory issue, authorization problem).
  The dump will provide the ABAP program name, line number, and error details.
  
  
  
  Check System Logs (SM21):  
  
  Use transaction SM21 to check system logs for any related errors or warnings around the time of the error.
  
  
  
  Check Work Process Trace (ST11):  
  
  Review developer traces or work process traces for more clues.
  
  
  
  Review Recent Changes:  
  
  Identify if any recent transports, patches, or configuration changes were made that could have introduced the error.
  
  
  
  SAP Notes and Support:  
  
  Search the SAP Support Portal for notes related to WS419 or the specific short dump.
  Apply any relevant SAP Notes or patches.
  
  
  
  System Health Check:  
  
  Check system resources (memory, CPU).
  Restart work processes if necessary.
  Verify kernel and system patch levels.
  
  
  
  Debugging:  
  
  If you have development access, debug the program at the point of failure to understand the root cause.
  
  
  
  
  Related Information:
  
  Transaction ST22: Analyze ABAP runtime errors and dumps.
  Transaction SM21: System log for error messages.
  Transaction SM12: Check for locked entries that might cause issues.
  Transaction SM13: Update requests status.
  SAP Notes: Search for WS419 or related short dump error codes.
  SAP Kernel: Ensure the kernel is up to date.
  ABAP Program: Check the program or custom code involved.
  
  
  Summary:
  WS419 is a generic internal error message indicating an unexpected failure inside the SAP system. The key to resolving it lies in analyzing the detailed information in the long text and associated short dumps, checking system logs, and applying relevant SAP Notes or patches. If the problem persists, contacting SAP Support with detailed dump and system information is recommended.