How To Fix WS418 - An internal error occurred (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 418

• Message text: An internal error occurred (see long text)

What causes this issue?

An internal error occurred as the system read a document from the
archive.

System Response

The document was not read. Processing cannot continue.

How to fix this error?

INCLUDE ISR_VERWALTUNG

Procedure for System Administrators

Contact SAP. The error relates to function module "wlf_generate_index".
The system expects a header document when it reads a data record using
function module "archive_get_next_record".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS418 - An internal error occurred (see long text) ?

  SAP Error Message:
  
  WS418 - An internal error occurred (see long text)
  
  Cause:
  The error message WS418 typically indicates that an unexpected internal error has occurred within the SAP system during the execution of a program or transaction. This is a generic error message that does not specify the exact cause but signals that something went wrong internally, such as:
  
  A runtime error or exception in the ABAP code.
  A problem with data consistency or database access.
  Issues with memory or system resources.
  A bug in the SAP standard program or a custom enhancement.
  An error in a function module, BAPI, or RFC call.
  
  The long text or the detailed short dump (ST22) usually contains more specific information about the root cause.
  
  How to Analyze and Find the Root Cause:
  
  
  Check the Long Text of the Error Message:
  
  The long text often provides additional details or hints about the error.
  Use transaction SE91 to display the message WS418 and read the long text.
  
  
  
  Check the Short Dump (ST22):
  
  Run transaction ST22 immediately after the error occurs.
  Look for a short dump related to the error.
  The dump will provide detailed information such as:
  
  The program and line number where the error occurred.
  The exact runtime error (e.g., CX_SY_ZERODIVIDE, CX_SY_CONVERSION_NO_NUMBER, etc.).
  The call stack and variables at the time of the error.
  
  
  
  
  
  Check System Logs (SM21):
  
  Look for any system-level errors or warnings that coincide with the time of the error.
  
  
  
  Check Application Logs (SLG1):
  
  If the error is related to a specific application, check the application logs for more context.
  
  
  
  Review Recent Changes:
  
  Check if any recent transports, patches, or custom developments were applied that might have introduced the error.
  
  
  
  
  Common Solutions:
  
  
  Fix the ABAP Code:
  
  If the error is due to a coding issue (e.g., division by zero, null pointer, invalid data access), correct the code.
  Debug the program using transaction SE38 or SE80 to identify the problematic statement.
  
  
  
  Data Correction:
  
  If the error is caused by inconsistent or invalid data, correct the data in the database.
  Use appropriate transactions or database tools to fix data inconsistencies.
  
  
  
  Apply SAP Notes:
  
  Search for SAP Notes related to the error message WS418 or the specific short dump.
  Apply relevant SAP Notes or patches provided by SAP.
  
  
  
  Check System Resources:
  
  Ensure that the system has sufficient memory and resources.
  Check for any system performance issues.
  
  
  
  Contact SAP Support:
  
  If the error cannot be resolved internally, raise a support ticket with SAP.
  Provide the short dump, system logs, and steps to reproduce the error.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SE91 - Message Maintenance (to view message WS418 long text)
  ST22 - ABAP Runtime Error Analysis (to analyze dumps)
  SM21 - System Log
  SLG1 - Application Log
  
  
  
  SAP Notes and KBAs:
  
  Search the SAP Support Portal for notes referencing WS418 or the specific runtime error found in ST22.
  Example search terms: "WS418 internal error", "WS418 runtime error", "WS418 short dump".
  
  
  
  Common Runtime Errors Associated:
  
  CX_SY_CONVERSION_NO_NUMBER
  CX_SY_ZERODIVIDE
  CX_SY_DYN_CALL_ILLEGAL_METHOD
  CX_SY_RANGE_OUT_OF_BOUNDS
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WS418 - An internal error occurred (see long text)
  
  
  Cause
  Generic internal runtime error; could be coding, data, system resource, or bug related.
  
  
  Solution
  Analyze long text and short dump (ST22), fix code or data, apply SAP Notes, check system.
  
  
  Tools
  SE91, ST22, SM21, SLG1
  
  
  Next Steps
  Debug program, correct data, apply patches, contact SAP if unresolved.
  
  
  
  
  If you provide the long text or the short dump details, I can help you analyze the specific cause and suggest a more precise solution.