How To Fix WS397 - Maintain settl doc type for cust settl list or customer settl. type only

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 397

• Message text: Maintain settl doc type for cust settl list or customer settl. type only

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS397 - Maintain settl doc type for cust settl list or customer settl. type only ?

  Certainly! Here's a detailed explanation for the SAP error message WS397:
  
  SAP Error Message: WS397
  Text:
  
  Maintain settl doc type for cust settl list or customer settl. type only
  
  Cause:
  This error occurs when you try to post or process a customer settlement document or customer settlement list, but the system cannot find a valid settlement document type assigned to the customer settlement type or customer settlement list type you are using.
  In other words, the system expects that for the customer settlement type or customer settlement list type you are working with, a corresponding settlement document type must be maintained in the configuration. If this is missing, the system throws the WS397 error.
  
  Explanation:
  
  Customer Settlement Type: This is a classification used in SAP to define how customer settlements are processed.
  Settlement Document Type: This defines the document type used when posting the settlement document in FI (Financial Accounting).
  The system requires that for each customer settlement type or settlement list type, a settlement document type must be assigned to ensure proper document posting and processing.
  
  
  Solution:
  
  
  Check and Maintain Settlement Document Type:
  
  Go to the SAP IMG (Implementation Guide) path:
  SPRO -> Financial Accounting -> Accounts Receivable and Accounts Payable -> Business Transactions -> Incoming Invoices/Credit Memos -> Maintain Customer Settlement Types
  or
  SPRO -> Financial Accounting -> Accounts Receivable and Accounts Payable -> Business Transactions -> Incoming Invoices/Credit Memos -> Define Settlement Document Types
  
  
  
  
  Assign Settlement Document Type to Customer Settlement Type:
  
  In the configuration for customer settlement types, ensure that the settlement document type is assigned correctly.
  If missing, assign the appropriate settlement document type that corresponds to your business process.
  
  
  
  Verify Customer Settlement List Type:
  
  Similarly, check the settlement list type configuration and ensure the settlement document type is maintained.
  
  
  
  Check Transaction Codes:
  
  If you are using transaction codes like FPCJ (Customer Settlement), verify the settlement document type assignment in the customizing.
  
  
  
  Test the Process Again:
  
  After maintaining the settlement document type, retry the posting or processing to confirm the error is resolved.
  
  
  
  
  Additional Information:
  
  This error is common when customizing is incomplete or when a new customer settlement type is created but not fully configured.
  The settlement document type controls the document number range, posting keys, and other FI document attributes.
  Proper configuration ensures that customer settlements are posted correctly in FI and linked to the correct document types for reporting and reconciliation.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WS397 - Maintain settl doc type for cust settl list or customer settl. type only
  
  
  Cause
  Missing settlement document type assignment for the customer settlement type or list
  
  
  Solution
  Assign the correct settlement document type in SPRO under customer settlement types
  
  
  SAP IMG Path
  Financial Accounting ? Accounts Receivable and Accounts Payable ? Incoming Invoices ? Maintain Customer Settlement Types
  
  
  Related Transactions
  FPCJ (Customer Settlement), FB70, FB75 (for invoice/credit memo posting)
  
  
  
  
  If you need the exact IMG path or step-by-step guidance on how to maintain the settlement document type, please let me know!