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How To Fix WS396 - Settlement of document &1 not possible - no document conditions exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 396

  • Message text: Settlement of document &1 not possible - no document conditions exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS396 - Settlement of document &1 not possible - no document conditions exist ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WS396 - Settlement of document &1 not possible - no document conditions exist


    Cause:

    This error occurs during the settlement process of a document (such as a production order, cost center, internal order, etc.) when the system cannot find any settlement rules or settlement conditions assigned to the object. Without these settlement rules, the system does not know where or how to post the settlement amounts, hence it cannot proceed.

    In other words, the system tries to settle costs from a sender object, but no receiver or settlement rule is defined, or the settlement rule is incomplete or inactive.


    Common Scenarios Leading to WS396:

    • No settlement rule assigned to the sender object (e.g., internal order, production order).
    • Settlement rule exists but is incomplete or missing receiver details.
    • Settlement rule is inactive or validity dates do not cover the settlement period.
    • Settlement profile or settlement parameters are not maintained properly.
    • The document being settled does not have any cost elements or values that can be settled.

    Solution:

    1. Check Settlement Rules:

      • Go to the sender object (e.g., internal order, production order).
      • Verify if settlement rules are maintained.
        • For Internal Orders: Use transaction KO02 (Change Order) ? Settlement rule tab.
        • For Production Orders: Use transaction CO02 ? Settlement rule tab.
      • Ensure that at least one settlement receiver is assigned.
    2. Maintain Settlement Rules if Missing:

      • Assign appropriate settlement receivers (e.g., cost center, fixed asset, profitability segment).
      • Specify the percentage or fixed amount for settlement.
      • Ensure the settlement rule is active and valid for the settlement period.
    3. Check Settlement Profile:

      • Verify the settlement profile assigned to the sender object.
      • Ensure the profile allows settlement to the intended receiver types.
    4. Check Validity Dates:

      • Settlement rules must be valid for the posting date of the document.
      • Adjust validity dates if necessary.
    5. Check Document Conditions:

      • Ensure the document to be settled contains costs or values that can be settled.
      • If the document has zero costs, settlement may not be possible.
    6. Run Settlement Again:

      • After correcting the settlement rules, rerun the settlement process.

    Related Information:

    • Transaction Codes:

      • KO02: Change Internal Order (to maintain settlement rules)
      • CO02: Change Production Order (to maintain settlement rules)
      • KO88: Order Settlement
      • CJ88: Project Settlement
      • KSU5: Execute Settlement for Cost Centers
    • Tables:

      • CO02 settlement rules are stored in tables like COSP, COSS (cost line items), and settlement rules in COOS.
      • Settlement rule details can be found in COOS (settlement receiver data).
    • SAP Notes:

      • Check SAP Notes related to settlement errors for specific versions or scenarios.
      • Example: SAP Note 0000000 (replace with actual note number if known).

    Summary:

    The error WS396 indicates that the system cannot settle the document because no settlement rules or receivers are defined. To fix this, maintain proper settlement rules with valid receivers and ensure they are active and valid for the settlement period.


    If you need help with a specific object or transaction, please provide more details!

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