How To Fix WS395 - Document &1 cannot be used for customer settlement

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 395

• Message text: Document &1 cannot be used for customer settlement

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS395 - Document &1 cannot be used for customer settlement ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS395 - Document &1 cannot be used for customer settlement
  
  
  Cause:
  This error occurs when you try to use a particular document (e.g., an invoice, credit memo, or other accounting document) for customer settlement, but the system determines that the document is not eligible for settlement. Common reasons include:
  
  The document is not a customer-related document (e.g., it might be a vendor document or a general ledger document).
  The document has already been fully settled or cleared.
  The document is blocked or flagged in a way that prevents settlement.
  The document type or status does not allow settlement in the current process.
  The document is not assigned to the customer account or the customer account is not valid for settlement.
  The document is posted in a way that does not allow settlement (e.g., parked documents, or documents with special posting keys).
  
  
  
  Solution:
  To resolve this error, consider the following