How To Fix WS304 - No update time found for document &

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 304

• Message text: No update time found for document &

What causes this issue?

The system could not determine a time for updating document &V1& in the
<GL:Logistics_Information_System>Logistics Information System</>.
The system determines the time of updating on the basis of the document
category (settlement document, supplier billing document, settlement
document list).

System Response

The function is terminated.

How to fix this error?

This is an internal error message. Please contact your system
administrator.
The error occurred in function module "WLF_INVOICE_SET_LIS_EVENT". This
may have been called with invalid data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS304 - No update time found for document & ?

  SAP Error Message:
  
  WS304 No update time found for document &
  
  Cause:
  This error typically occurs during workflow processing or when trying to update or process a document in SAP. The system expects an "update time" (a timestamp indicating when the document was last updated) but cannot find it for the specified document.
  Common causes include:
  
  The document header or related tables do not have a valid timestamp or update time entry.
  The document might be incomplete or corrupted.
  The workflow or process is trying to access a document that has not been properly saved or committed.
  In some cases, this can happen if the document was deleted or archived but the workflow or process still references it.
  Custom code or enhancements that manipulate document data incorrectly.
  
  
  Solution:
  
  
  Check Document Existence and Status:
  
  Verify that the document number referenced in the error exists in the system.
  Check if the document is complete and properly saved.
  Use transaction codes like FB03 (for financial documents), ME23N (purchase orders), or the relevant transaction for the document type to view the document.
  
  
  
  Check Update Time Fields:
  
  Look into the database tables related to the document (e.g., BKPF for accounting documents) and check if the update time fields (e.g., CPUDT for update date, CPUTM for update time) are populated.
  If these fields are missing or zero, the document might be corrupted or incomplete.
  
  
  
  Workflow or Program Debugging:
  
  If the error occurs in a workflow, check the workflow logs and steps to identify where the update time is expected.
  Debug the workflow or custom program to see why the update time is missing.
  Ensure that the document is locked and updated properly before the workflow step that requires the update time.
  
  
  
  Recreate or Reprocess Document:
  
  If the document is corrupted, try to recreate or repost it.
  If the document is archived, ensure that the workflow or process is not trying to access archived documents without proper handling.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to WS304 error for your specific module or document type.
  Sometimes, patches or corrections are available from SAP.
  
  
  
  
  Related Information:
  
  
  Tables to check:  
  
  BKPF (Accounting Document Header) — fields CPUDT (Update Date), CPUTM (Update Time)  
  Other document-specific header tables depending on the document type.
  
  
  
  Common Transactions:  
  
  SWI1 - Workflow log to check workflow errors  
  SM37 - Job monitoring if the error occurs in batch jobs  
  Document display transactions (e.g., FB03, ME23N)
  
  
  
  Typical Scenario:
  
  The workflow or program tries to fetch the last update time of a document to ensure it is processing the latest version. If the update time is missing, the system cannot proceed, resulting in WS304.
  
  
  
  If you provide the document type or module context, I can give more specific guidance.