How To Fix WS267 - Account determination for doc. & contained errors (see account analysis)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 267

• Message text: Account determination for doc. & contained errors (see account analysis)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS267 - Account determination for doc. & contained errors (see account analysis) ?

  The SAP error message:
  WS267 - Account determination for doc. & contained errors (see account analysis)
  
  Cause:
  This error occurs during document posting in Financial Accounting (FI) or Controlling (CO) when the system tries to determine the G/L account for a particular transaction but fails due to incorrect or incomplete account determination configuration. The message indicates that the system encountered errors in the account determination process, and you need to check the account analysis for details.
  Common causes include:
  
  Missing or incorrect account determination settings in the customizing.
  Missing or incorrect master data (e.g., cost element, vendor, customer, material master).
  Incomplete or inconsistent configuration in automatic account determination (e.g., in transaction OBYC for MM, or in transaction VKOA for SD).
  Errors in substitution or validation rules affecting account determination.
  Missing or incorrect assignment of account keys or transaction keys.
  Issues with tax codes or tax account determination.
  
  
  Solution:
  
  
  Check Account Analysis:
  
  The message suggests to "see account analysis." You should check the detailed account determination analysis in the system.
  In many cases, the system provides a detailed log or analysis report showing which account determination step failed.
  Use transaction codes or menu options related to account analysis or check the document flow to identify the exact problem.
  
  
  
  Review Configuration:
  
  For MM-related postings, check automatic account determination in transaction OBYC.
  For SD-related postings, check account determination in transaction VKOA.
  For FI/CO integration, check the relevant substitution or validation rules.
  Verify that all required account keys and transaction keys are properly assigned to G/L accounts.
  
  
  
  Check Master Data:
  
  Verify that the master data involved in the transaction (vendor, customer, material, cost center, profit center, etc.) is complete and correctly maintained.
  Ensure that the cost elements or G/L accounts linked to the master data are properly set up.
  
  
  
  Check Tax Configuration:
  
  If the posting involves taxes, verify that tax codes and tax account determination are correctly configured.
  
  
  
  Test with Simpler Data:
  
  Try posting a similar document with simpler or known-good data to isolate whether the problem is with configuration or master data.
  
  
  
  Use SAP Notes and Documentation:
  
  Search for SAP Notes related to WS267 for your SAP version.
  Review SAP Help or community forums for similar issues.
  
  
  
  
  Related Information:
  
  Transaction OBYC: Automatic account determination for MM (Materials Management).
  Transaction VKOA: Account determination for SD (Sales and Distribution).
  Transaction FB03: Display document to check postings.
  Transaction FBL3N: G/L account line item display to analyze postings.
  Transaction SM13: Check for update errors if posting fails.
  SAP Notes: Search SAP Service Marketplace or SAP ONE Support Launchpad for notes related to WS267.
  Account Determination Concepts: Understanding how SAP determines accounts automatically based on configuration and master data.
  
  
  Summary:
  WS267 indicates a failure in automatic account determination during document posting. The root cause is usually missing or incorrect configuration or master data. The solution involves checking the detailed account analysis, reviewing configuration in OBYC or VKOA, verifying master data, and correcting any inconsistencies.
  
  If you provide the exact transaction or module context (e.g., MM invoice posting, SD billing, FI document posting), I can give more specific guidance.