How To Fix WS165 - Internal error during determination of condition partners for doc. &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 165

• Message text: Internal error during determination of condition partners for doc. &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS165 - Internal error during determination of condition partners for doc. &1 ?

  The SAP error message:
  WS165 - Internal error during determination of condition partners for doc. &1
  
  Cause
  This error occurs during the determination of condition partners in the workflow or partner determination process for a particular document (e.g., sales order, delivery, billing document). The system encounters an internal inconsistency or missing configuration when trying to find the appropriate partners (such as agents, sales reps, or other business partners) linked to the document.
  Common causes include:
  
  Missing or incomplete partner determination procedure configuration.
  Inconsistent or missing partner functions in the document or master data.
  Custom code or user exits/BAdIs that interfere with partner determination.
  Incomplete or incorrect assignment of partner determination procedures to the document type or sales area.
  Data inconsistencies in the business partner master or related tables.
  
  
  Solution
  
  
  Check Partner Determination Procedure Configuration:
  
  Verify that the partner determination procedure assigned to the document type (e.g., sales order type) is correctly configured.
  Use transaction VOPA (Partner Determination Procedures) to check the procedures.
  Ensure that all required partner functions are assigned and active.
  
  
  
  Check Partner Functions in Master Data:
  
  Verify that the business partners involved have the necessary partner functions assigned.
  Check customer master (XD03/VD03) or vendor master (XK03) for completeness.
  
  
  
  Review Document Partner Data:
  
  Check the document (e.g., sales order) for existing partner entries.
  Use transaction VA03 to display the sales order and check partners tab.
  
  
  
  Check Custom Code:
  
  If there are user exits, BADIs, or enhancements related to partner determination, review them for errors or missing handling.
  Debug the partner determination process to identify where the error occurs.
  
  
  
  Check for OSS Notes:
  
  Search SAP OSS Notes for WS165 error message related to your SAP version and module.
  Apply any relevant SAP Notes that fix partner determination issues.
  
  
  
  Debugging:
  
  Use debugging tools to trace the partner determination logic.
  The error usually occurs in function modules or methods related to partner determination, such as SD_PARTNER_DETERMINATION.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  VOPA - Partner Determination Procedures
  VA01/VA02/VA03 - Sales Order Processing
  VD03/XD03 - Customer Master Display
  SWI1 - Workflow Logs (if related to workflow partner determination)
  
  
  
  SAP Modules:
  
  SD (Sales and Distribution)
  CRM (Customer Relationship Management)
  Workflow (if partner determination is part of workflow)
  
  
  
  SAP Notes:
  
  Check SAP Support Portal for notes related to WS165.
  Example note numbers may vary depending on SAP version.
  
  
  
  
  Summary
  The WS165 error indicates an internal problem during partner determination for a document. It is usually caused by missing or incorrect partner determination configuration or data inconsistencies. The solution involves verifying and correcting partner determination procedures, master data, and any custom enhancements affecting partner determination.
  
  If you provide the document type and module context, I can help you with more specific steps or debugging tips.