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How To Fix WRMA_CAT022 - No reference site found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WRMA_CAT - RMA cost allocation

  • Message number: 022

  • Message text: No reference site found

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WRMA_CAT022 - No reference site found ?

    The SAP error message WRMA_CAT022: No reference site found typically occurs in the context of SAP Warranty Management or Returnable Packaging Management processes, where the system expects a reference site (plant or location) to be defined but cannot find one.


    Cause

    • The system is trying to determine a reference site (such as a plant, storage location, or site) for a warranty or returnable packaging process.
    • The reference site is either not maintained or not assigned in the relevant master data or customizing.
    • This can happen if:
      • The customer or vendor master data lacks a reference site.
      • The material master or returnable packaging material is not linked to a site.
      • The customizing settings for the relevant process (e.g., warranty claims, returnable packaging) do not specify a reference site.
      • The system cannot find a valid site based on the combination of data provided (e.g., customer, material, sales area).

    Solution

    1. Check Master Data:

      • Verify that the customer master or vendor master has a reference site assigned.
      • Check the material master for the returnable packaging material or warranty material to ensure it is assigned to the correct plant or site.
    2. Review Customizing Settings:

      • Go to the relevant customizing path for warranty or returnable packaging management:
        • For Warranty Management: SPRO -> Logistics General -> Warranty Management -> Basic Settings -> Define Reference Sites
        • For Returnable Packaging: SPRO -> Logistics Execution -> Returnable Packaging -> Define Reference Sites
      • Ensure that the reference sites are properly defined and assigned to the relevant organizational units (plants, sales organizations, etc.).
    3. Check Transaction Data:

      • Verify the transaction data (e.g., sales order, delivery, returnable packaging document) to ensure that the site information is correctly entered.
      • If the system uses a determination procedure to find the reference site, check the configuration of this procedure.
    4. Use SAP Notes and Documentation:

      • Search for SAP Notes related to message WRMA_CAT022 for any patches or corrections.
      • Review SAP Help Portal or Warranty Management documentation for detailed configuration steps.

    Related Information

    • Message Class: WRMA_CAT (Warranty Management / Returnable Packaging)
    • Typical Modules: SAP Warranty Management (LO-WM), Returnable Packaging Management (LE-RP)
    • Transaction Codes:
      • Warranty claims processing (e.g., IW70, IW71)
      • Returnable packaging processing (e.g., RP01, RP02)
    • Customizing Paths:
      • Warranty Management: SPRO -> Logistics General -> Warranty Management
      • Returnable Packaging: SPRO -> Logistics Execution -> Returnable Packaging

    Summary

    Aspect Details
    Error WRMA_CAT022: No reference site found
    Cause Missing or incorrect reference site assignment in master data or customizing
    Solution Maintain reference site in customer/vendor/material master or customizing settings
    Check Master data, customizing, transaction data, SAP Notes
    Modules Warranty Management, Returnable Packaging

    If you provide more context (e.g., transaction code, process step), I can help with more specific instructions.

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