How To Fix WRF_PRC_OTB038 - Action was terminated. Data not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_PRC_OTB - Purchasing, Open-To-Buy, Seasonal Procurement Messages

• Message number: 038

• Message text: Action was terminated. Data not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_PRC_OTB038 - Action was terminated. Data not saved ?

  The SAP error message WRF_PRC_OTB038, which states "Action was terminated. Data not saved," typically occurs in the context of the SAP Retail module, particularly when dealing with pricing or promotional activities. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Data Validation Issues: The data being processed may not meet the required validation criteria. This could include missing mandatory fields, incorrect data formats, or invalid combinations of data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the termination of the process.
  
  
  System Configuration: There may be configuration issues in the pricing or promotion setup that prevent the action from being completed.
  
  
  Technical Errors: There could be underlying technical issues, such as database locks, system performance problems, or bugs in the SAP system.
  
  
  Inconsistent Data: If there are inconsistencies in the master data or transactional data, it can lead to errors during processing.
  
  
  Solutions:
  
  
  Check Data Input: Review the data being entered for any missing or incorrect information. Ensure that all mandatory fields are filled out correctly.
  
  
  Review Authorizations: Verify that the user has the necessary permissions to perform the action. If not, consult with your SAP security team to adjust the authorizations.
  
  
  Consult Configuration Settings: Check the configuration settings related to pricing and promotions in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  Analyze System Logs: Use transaction codes like SLG1 (Application Log) to check for any detailed error messages or logs that can provide more context about the issue.
  
  
  Database Locks: Ensure that there are no database locks that might be preventing the action from being completed. You can check for locks using transaction code SM12.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details to help diagnose the problem.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE11: Data Dictionary
  SE80: Object Navigator
  SLG1: Application Log
  SM12: Display and Delete Locks
  SU53: Authorization Check
  
  
  
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction you are working with. SAP Notes often contain fixes or workarounds for known issues.
  
  
  Documentation: Review SAP documentation related to the Retail module, pricing, and promotions for best practices and troubleshooting steps.
  
  
  By following these steps, you should be able to identify the cause of the WRF_PRC_OTB038 error and implement a solution to resolve it.