How To Fix WRF_APC368 - Assortment &1: Assignment of customer &2 as assortment user not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_APC - Messages for Operational Assortment Planning and Control

• Message number: 368

• Message text: Assortment &1: Assignment of customer &2 as assortment user not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_APC368 - Assortment &1: Assignment of customer &2 as assortment user not supported ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WRF_APC368
  
  Text: Assortment &1: Assignment of customer &2 as assortment user not supported
  
  Meaning / Cause:
  This error occurs when you try to assign a customer (&2) as an assortment user for a particular assortment (&1), but the system does not support this assignment. In SAP Assortment Planning (APC), an assortment user is typically a person or organizational unit responsible for managing or approving assortments. Assigning a customer directly as an assortment user is not supported because customers are business partners or entities external to the internal user roles.
  In other words:  
  
  The system expects an internal user or organizational unit to be assigned as an assortment user.  
  Assigning a customer master record (business partner) instead of an internal user leads to this error.
  
  
  When does this happen?
  
  During the configuration or maintenance of assortments in SAP Assortment Planning (APC).  
  When trying to assign a customer number in the role of an assortment user.  
  Possibly during data upload, master data maintenance, or user assignment steps.
  
  
  Solution / How to fix:
  
  
  Check the assignment:
  
  Verify that the entity you are assigning as an assortment user is a valid internal user or organizational unit, not a customer.
  
  
  Correct the assignment:  
  
  Use the correct user ID or organizational unit for the assortment user assignment.  
  If you intended to assign a customer-related role, check if there is a different field or process for linking customers to assortments (e.g., customer groups, customer hierarchies).
  
  
  
  Review master data:  
  
  Ensure that the user master data (SU01) or organizational unit is properly maintained and available for assignment.  
  Do not use customer master numbers in user assignment fields.
  
  
  
  Consult configuration:  
  
  Check the configuration in SAP APC for user roles and assignment rules.  
  Make sure the system is set up to accept only valid user types for assortment user roles.
  
  
  
  
  Additional Information:
  
  Assortment (&1): The specific assortment ID or name involved in the error.  
  Customer (&2): The customer number or ID incorrectly assigned as an assortment user.  
  This error helps maintain data integrity by ensuring only appropriate user roles are assigned to assortments.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WRF_APC368 - Assignment of customer as assortment user not supported
  
  
  Cause
  Customer master assigned as assortment user instead of internal user or organizational unit
  
  
  Solution
  Assign a valid internal user or organizational unit as assortment user; do not assign customers
  
  
  Where to check
  User master data (SU01), APC assortment user assignments, configuration of user roles
  
  
  
  
  If you need help identifying the correct user or organizational unit, or if you want to link customers to assortments in a supported way, please provide more details about your process or configuration.
  
  Let me know if you want me to help with specific transaction codes or configuration paths related to this!