How To Fix WPM_MSG_OFR_PRM_INTG164 - Offers with total discount and coupon reward are not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: WPM_MSG_OFR_PRM_INTG - Offer promotion integration messages

• Message number: 164

• Message text: Offers with total discount and coupon reward are not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPM_MSG_OFR_PRM_INTG164 - Offers with total discount and coupon reward are not supported ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WPM_MSG_OFR_PRM_INTG164: Offers with total discount and coupon reward are not supported
  
  
  Cause:
  This error occurs in SAP Marketing or SAP Commerce (specifically in the Promotions and Offers Management module) when you try to create or activate an offer that combines both a total discount and a coupon reward within the same offer.
  
  The system currently does not support offers that simultaneously apply:
  A total discount (e.g., a percentage or fixed discount on the entire order or basket)
  And a coupon reward (e.g., a discount or benefit triggered by entering a coupon code)
  
  
  
  This is a design limitation because the offer engine cannot process these two reward types together in a single offer definition.
  
  Explanation:
  
  Total Discount: A discount applied to the entire order or a group of products, usually automatically.
  Coupon Reward: A discount or benefit that is applied only when a valid coupon code is entered by