How To Fix WP782 - Document & changed from & back to processing

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 782

• Message text: Document & changed from & back to processing

What causes this issue?

The previous status of the document was &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP782 - Document & changed from & back to processing ?

  The SAP error message:
  WP782: Document & changed from & back to processing
  Meaning / Cause:
  This message typically occurs in the context of workflow processing or document status management within SAP. It indicates that a document's status was changed from one status to another and then reverted back to the "processing" status.
  
  The placeholders (&) in the message are replaced at runtime with the document number and the status values.
  This usually happens when a document (such as a workflow task, purchase order, or other business document) was moved from a certain status (e.g., "completed", "approved") back to "processing" (or "in process").
  The cause can be due to a user action, a system process, or a workflow step that requires the document to be reprocessed or corrected.
  It may also occur if there is a status inconsistency or if a workflow step is restarted.
  
  Common Scenarios:
  
  A workflow task was completed but then reopened for correction.
  A document was approved but then sent back for rework.
  A system job or user action reverted the document status to allow further processing.
  
  Solution / How to handle:
  
  
  Check the document history/status log:
  
  Use transaction codes like IW32 (for maintenance orders), ME23N (purchase orders), or the relevant transaction for the document type.
  Review the status changes and who/what triggered the status reversal.
  
  
  
  Verify workflow or process logic:
  
  If this is related to a workflow, check the workflow logs (SWI1, SWIA) to understand why the document was reverted.
  Confirm if the status change is expected behavior or an error.
  
  
  
  User action:
  
  If a user manually changed the status, confirm with the user why the document was reverted.
  Provide training or update process documentation if needed.
  
  
  
  System or customization issue:
  
  If the status change is unexpected, check for custom code or user exits that might be changing the status.
  Debug or analyze the program logic that handles status changes.
  
  
  
  Correct the document if needed:
  
  If the document was reverted due to errors or missing data, correct the data and proceed with processing.
  
  
  
  Related Information:
  
  The message is informational and not necessarily an error; it informs about a status change.
  Status management in SAP is critical for controlling document lifecycle and workflow.
  Understanding the document status profile and workflow steps is essential.
  Check SAP Notes or OSS messages if the status change causes further issues.
  
  
  If you provide the exact document type or module (e.g., PM, MM, SD), I can give more specific guidance.