How To Fix WP762 - Only reversed or rejected documents can be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 762

• Message text: Only reversed or rejected documents can be processed

What causes this issue?

You have tried to reprocess an external document that has already been
posted. This would result in the document being posted twice.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The status of the external document was not changed.

How to fix this error?

First reverse the external document to cancel the posting. If you wish
to change the external document, only make changes after you have
posted the reversal. Then you can reprocess the external document.

Error message extract from SAP system. Copyright SAP SE.