How To Fix WP763 - Document & cannot accept status &

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 763

• Message text: Document & cannot accept status &

What causes this issue?

The document cannot assume the new status.

System Response

The status has not been changed.

How to fix this error?

There is probably a program error. Please inform your system
administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP763 - Document & cannot accept status & ?

  The SAP error message WP763: "Document & cannot accept status &" typically occurs in the context of Workflows or Document Management when an attempt is made to set or change the status of a document to a status that is not allowed or valid for that document type or current processing step.
  
  Cause
  
  The system is trying to assign a status to a document that is not permitted.
  This can happen if:
  
  The status profile assigned to the document does not include the status being set.
  The document is in a processing step or state where the status change is not allowed.
  Custom status or user status is being set incorrectly.
  There is a mismatch between the document type and the status profile.
  
  
  Sometimes, this error occurs during workflow processing when a workflow tries to update the document status but the status is invalid or not configured properly.
  
  
  Solution
  
  
  Check Status Profile Assignment:
  
  Go to transaction BS02 (Change Status Profile) or BS03 (Display Status Profile).
  Verify the status profile assigned to the document type.
  Ensure that the status you want to assign is included in the status profile.
  
  
  
  Verify Allowed Status Transitions:
  
  Check the allowed status transitions in the status profile.
  Make sure the status you want to set is allowed from the current status.
  
  
  
  Check Document Type and Status Profile Link:
  
  Use transaction SPRO ? Logistics General ? Document Management ? Status Management ? Assign Status Profile to Document Type.
  Confirm that the correct status profile is assigned to the document type.
  
  
  
  Review Workflow or Program Logic:
  
  If the error occurs during workflow execution, check the workflow steps that set the status.
  Ensure the status being set is valid and allowed.
  Debug or check the workflow container values.
  
  
  
  User Status vs System Status:
  
  If user statuses are involved, verify that the user status is defined and allowed.
  Use transaction BS22 (Change User Status Profile) or BS23 (Display User Status Profile).
  
  
  
  Check for Custom Enhancements or Exits:
  
  Sometimes custom code or user exits might try to set invalid statuses.
  Review any custom logic related to status changes.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  BS02 - Change Status Profile
  BS03 - Display Status Profile
  BS22 - Change User Status Profile
  BS23 - Display User Status Profile
  SWI1 - Workflow Log (to analyze workflow errors)
  SPRO - Customizing for status management
  
  
  
  SAP Notes:
  
  Check SAP Notes related to status management and WP763 error for your specific SAP version.
  
  
  
  Status Management in SAP:
  
  SAP uses status profiles to control the lifecycle of documents.
  Status profiles define which statuses are valid and allowed transitions.
  System statuses are standard, user statuses are custom-defined.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WP763 Document & cannot accept status &
  
  
  Cause
  Attempt to set an invalid or not allowed status for the document
  
  
  Solution
  Verify and correct status profile, allowed status transitions, and workflow logic
  
  
  Key Transactions
  BS02, BS03, BS22, BS23, SWI1, SPRO
  
  
  Additional
  Check custom code and SAP Notes for related fixes
  
  
  
  
  If you provide the exact document type and status you are trying to set, I can help you with more specific guidance.