How To Fix WP760 - Status change not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 760

• Message text: Status change not possible

What causes this issue?

The document cannot assume the new status.

System Response

The status was not changed.

How to fix this error?

There is probably a program error. Please inform your system
administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP760 - Status change not possible ?

  SAP Error Message:
  
  WP760 - Status change not possible
  
  Cause:
  The error message WP760 - Status change not possible typically occurs when you attempt to change the status of a work order or maintenance order in SAP PM (Plant Maintenance), but the system does not allow the status change due to one or more of the following reasons:
  
  The current status of the order does not permit the requested status change.
  There are open or incomplete activities, operations, or confirmations that prevent the status change.
  The order is locked or has dependencies that restrict status changes.
  The system configuration or user authorizations do not allow the status change.
  The order is in a system status that forbids the requested status transition (e.g., trying to technically complete an order that is not yet confirmed or released).
  
  
  Solution:
  To resolve the WP760 error, follow these steps:
  
  
  Check Current Status:
  
  Review the current system status of the order (transaction IW32 or IW33).
  Verify if the status allows the intended status change.
  
  
  
  Complete Open Activities:
  
  Ensure all operations and activities are confirmed or completed.
  Check for any open confirmations or incomplete tasks.
  
  
  
  Check Dependencies:
  
  Verify if there are any linked orders or objects that restrict status changes.
  Check for any locks or user sessions holding the order.
  
  
  
  Review Authorizations:
  
  Confirm that the user has the necessary authorizations to change the status.
  
  
  
  Use Correct Transaction and Process:
  
  Use the appropriate transaction (e.g., IW32 for change, IW38 for mass processing).
  Follow the correct sequence of status changes as per business process.
  
  
  
  System Status and Customizing:
  
  Check the configuration of status profiles (transaction BS22).
  Verify if the status profile assigned to the order allows the requested status change.
  
  
  
  Technical Completion:
  
  If trying to technically complete the order, ensure all confirmations and settlements are done.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  IW32 – Change Maintenance Order
  IW33 – Display Maintenance Order
  IW38 – Change Orders (mass processing)
  BS22 – Status Profile Maintenance
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes related to status changes in PM orders.
  Refer to SAP Help Portal for Plant Maintenance order processing.
  
  
  
  Common Statuses in PM Orders:
  
  CRTD (Created)
  REL (Released)
  TECO (Technically Completed)
  CLSD (Closed)
  
  
  
  Typical Scenario:
  
  Trying to set an order to TECO without confirming all operations will trigger WP760.
  
  
  
  
  If after these checks the problem persists, consider debugging or contacting SAP support with detailed order information and system logs.