How To Fix WP753 - This document cannot be rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 753

• Message text: This document cannot be rejected

What causes this issue?

The status of the document does not allow a change to be made after
'rejected'.

System Response

The status was not changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP753 - This document cannot be rejected ?

  SAP Error Message:
  
  WP753 - This document cannot be rejected
  
  Cause:
  The error message WP753 typically occurs in the SAP Workflow system when a user attempts to reject a workflow task or a document that is not allowed to be rejected. This can happen due to one or more of the following reasons:
  
  The workflow or the specific workflow step is configured not to allow rejection.
  The document or object linked to the workflow is in a status that does not permit rejection.
  The rejection path or rejection step is not defined in the workflow.
  The user does not have the necessary authorization to reject the document.
  The workflow container or the business object does not support the rejection action.
  
  
  Solution:
  To resolve the WP753 error, consider the following steps:
  
  
  Check Workflow Configuration:
  
  Verify if the workflow definition includes a rejection path or step.
  Use transaction SWDD (Workflow Builder) to inspect the workflow and confirm that rejection is enabled for the relevant step.
  If rejection is not configured, you may need to enhance the workflow to include rejection handling.
  
  
  
  Check Document Status:
  
  Ensure the document or business object is in a status that allows rejection.
  Some statuses may lock the document from being rejected or changed.
  
  
  
  Authorization Check:
  
  Confirm that the user has the required authorizations to reject the document.
  Use transaction SU53 after the error occurs to check for missing authorizations.
  
  
  
  Workflow Container and Business Object:
  
  Verify that the business object and its methods support rejection.
  Check the workflow container elements and ensure the rejection action is properly linked.
  
  
  
  Custom Code or Enhancements:
  
  If custom code or user exits are involved, check if they restrict rejection.
  Debug the workflow to see where the rejection is blocked.
  
  
  
  SAP Notes and Documentation:
  
  Search for relevant SAP Notes that might address known issues with rejection in workflows.
  Review SAP Help Portal documentation on workflow rejection.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1 – Work Item Selection (to find the workflow task)
  SWDD – Workflow Builder (to check workflow design)
  SWI2_FREQ – Workflow Log (to analyze workflow errors)
  SU53 – Authorization Check
  
  
  
  SAP Help:
  
  Workflow rejection is typically handled by defining a rejection step in the workflow. The rejection step usually routes the workflow back to a previous step or triggers a cancellation.
  
  
  
  Common Scenarios:
  
  In Purchase Requisition or Purchase Order workflows, rejection is often configured to send the document back to the creator or initiator.
  In HR workflows, rejection might send the request back to the employee or manager.
  
  
  
  
  Summary:
  WP753 - This document cannot be rejected means the current workflow or document status does not allow rejection. To fix it, verify workflow design, document status, user authorizations, and ensure rejection paths are properly configured in the workflow.
  
  If you provide the specific workflow or business object context, I can help with more targeted advice.