How To Fix WP755 - This document cannot be rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 755

• Message text: This document cannot be rejected

What causes this issue?

The status of the document means that it cannot be rejected.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The document was not rejected.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP755 - This document cannot be rejected ?

  Certainly! Here's detailed information about the SAP error message WP755 - "This document cannot be rejected":
  
  SAP Error Message: WP755 - "This document cannot be rejected"
  
  Cause:
  The error message WP755 typically occurs in the SAP Workflow or Document Management context when a user attempts to reject a document or workflow item that is not in a status or condition allowing rejection.
  Common causes include:
  
  The document or workflow item is already in a final or completed status where rejection is no longer possible.
  The rejection step is not defined or allowed in the workflow or document processing logic.
  The user does not have the necessary authorization or the system logic prevents rejection due to business rules.
  The document is locked or currently being processed by another user or system process.
  The rejection action is attempted on a document type or status that does not support rejection.
  
  
  Solution:
  To resolve the WP755 error, consider the following steps:
  
  
  Check Document Status:
  
  Verify the current status of the document or workflow item.
  Ensure it is in a status that allows rejection (e.g., "In Process," "Under Review").
  If the document is already approved, completed, or closed, rejection is not possible.
  
  
  
  Review Workflow or Business Process Configuration:
  
  Check the workflow definition or business process configuration to confirm that rejection is allowed at the current step.
  Adjust the workflow steps or status transitions if necessary to enable rejection.
  
  
  
  User Authorization:
  
  Confirm that the user attempting the rejection has the required authorizations.
  Check roles and permissions related to document rejection or workflow processing.
  
  
  
  Check for Locks or Processing Conflicts:
  
  Ensure the document is not locked by another user or process.
  Use transaction codes like SM12 to check for locks.
  
  
  
  Consult SAP Notes and Documentation:
  
  Search for relevant SAP Notes that might address specific scenarios causing WP755.
  Review SAP Help Portal or system documentation for your specific module (e.g., Workflow, Document Management).
  
  
  
  Technical Debugging (if needed):
  
  If the issue persists, involve your SAP technical team to debug the workflow or program logic.
  Check for custom enhancements or user exits that might restrict rejection.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1 - Work Item Selection (to check workflow items)
  SWDD - Workflow Builder (to check workflow definitions)
  SM12 - Lock Entries (to check for locked documents)
  Module-specific transactions depending on document type (e.g., ME23N for purchase orders)
  
  
  
  SAP Modules:
  
  Workflow (WF)
  Document Management System (DMS)
  Materials Management (MM), if related to purchase orders or invoices
  Financial Accounting (FI), if related to document postings
  
  
  
  SAP Notes:
  
  Check SAP Support Portal for notes related to WP755 or document rejection issues.
  
  
  
  
  If you provide more context (e.g., module, transaction, document type), I can help tailor the solution further.