How To Fix WP613 - Workitems (tasks) were created for this IDoc

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 613

• Message text: Workitems (tasks) were created for this IDoc

What causes this issue?

Exception processing was triggered in inbound processing.

System Response

A worklist was created and a work item sent to the inbox of the
responsible employee.

How to fix this error?

If you can carry out the task (i.e. if you are one of the people
responsible for the task), go to your
<DS:TRAN.SO01>Office inbox</> and execute the open tasks either
individually or in groups.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP613 - Workitems (tasks) were created for this IDoc ?

  Certainly! Here's a detailed explanation regarding the SAP error message WP613: Workitems (tasks) were created for this IDoc:
  
  Error Message
  WP613: Workitems (tasks) were created for this IDoc
  
  Cause
  This message appears when an IDoc processing step triggers the creation of workflow workitems (tasks) related to that IDoc. It is not necessarily an error but an informational or warning message indicating that the IDoc processing has generated workflow tasks that need to be processed.
  Typically, this happens in scenarios where:
  
  The IDoc is linked to a workflow process.
  The workflow is triggered automatically upon IDoc receipt or processing.
  The system creates workitems (tasks) for users or agents to perform manual steps or approvals related to the IDoc.
  
  In some cases, this message can appear if the IDoc processing is waiting for user interaction or workflow completion before proceeding.
  
  When Does It Occur?
  
  During inbound IDoc processing when a workflow is triggered.
  When the IDoc status changes to a status that triggers workflow.
  In scenarios where the business process requires manual intervention or approval steps.
  
  
  Solution / How to Handle
  
  
  Check Workflow Tasks:
  
  Use transaction SBWP (SAP Business Workplace) or SWI1 (Work Item Selection) to view the workitems created for the IDoc.
  Identify the responsible user or agent for the tasks.
  
  
  
  Process or Complete the Workflow Tasks:
  
  The users assigned to the tasks should process or complete them to allow the IDoc processing to continue.
  If the tasks are stuck or not processed, the IDoc processing may remain incomplete.
  
  
  
  Check IDoc Status:
  
  Use transaction WE02 or WE05 to check the IDoc status.
  If the IDoc is in a status waiting for workflow completion (e.g., status 64 - "IDoc ready to be transferred to application"), ensure the workflow tasks are completed.
  
  
  
  Review Workflow Configuration:
  
  If the workflow triggering is unexpected or causing issues, review the workflow configuration.
  Check the workflow templates linked to the IDoc message type or process code.
  Adjust or deactivate the workflow if not needed.
  
  
  
  Monitor Workflow Logs:
  
  Use transaction SWI2_FREQ or SWI2_DIAG to monitor workflow logs and diagnose any errors or stuck tasks.
  
  
  
  Reprocess IDoc if Needed:
  
  After completing the workflow tasks, you may need to reprocess the IDoc if it is stuck.
  Use transaction BD87 to reprocess IDocs.
  
  
  
  
  Related Information
  
  IDoc Status Codes: Understanding IDoc status codes helps in diagnosing the processing stage.
  Workflow in SAP: Workflows automate business processes and can be triggered by IDoc events.
  Transactions:
  
  WE02 / WE05: Display IDocs.
  SBWP: SAP Business Workplace (Inbox for workflow tasks).
  SWI1: Work Item Selection.
  SWI2_FREQ: Workflow log.
  BD87: IDoc reprocessing.
  
  
  SAP Notes: Check SAP Notes for any known issues related to workflows and IDocs.
  
  
  Summary
  
  WP613 indicates that workflow tasks were created for the IDoc.
  It is informational and means manual or workflow processing is required.
  Check and process the workflow tasks to continue IDoc processing.
  Review workflow configuration if this behavior is unexpected.
  
  
  If you need help with a specific scenario or further troubleshooting, please provide details such as the IDoc message type, process code, or workflow involved.