How To Fix WP480 - Use SAP Notes 506040 and 112609 for error analysis

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 480

• Message text: Use SAP Notes 506040 and 112609 for error analysis

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WP480 - Use SAP Notes 506040 and 112609 for error analysis ?

  Certainly! Here's a detailed explanation regarding the SAP error message WP480:
  
  SAP Error Message: WP480
  Message Text:
  
  "Use SAP Notes 506040 and 112609 for error analysis"
  
  Cause:
  The error message WP480 typically occurs during the processing of work processes in SAP, often related to dialog or update work processes. It indicates that an internal error or inconsistency has been detected in the work process handling, and SAP directs you to specific SAP Notes for detailed analysis and resolution.
  The root cause can vary but often involves:
  
  Issues with work process memory or buffer management.
  Inconsistencies or corruption in the SAP kernel or work process handling.
  Problems related to enqueue locks or update tasks.
  Kernel bugs or incompatibilities.
  Problems in the dialog or update work process communication.
  
  
  Solution:
  The message itself points you to SAP Notes 506040 and 112609, which provide detailed guidance on how to analyze and resolve the issue.
  Steps to resolve:
  
  
  Check SAP Notes:
  
  
  SAP Note 506040:
  
  This note provides general information about the WP480 error, including typical causes and diagnostic steps. It often includes instructions on how to analyze work process dumps and traces.
  
  
  SAP Note 112609:
  
  This note usually contains more detailed troubleshooting steps, including kernel patches or updates, and specific instructions on how to handle the error.
  
  
  
  
  Analyze Work Process Dumps:
  
  Use transaction SM50 or SM66 to monitor work processes.
  Check the developer traces (transaction ST11) and system logs (transaction SM21) for related errors.
  Look for short dumps (transaction ST22) related to the work process failure.
  
  
  
  Kernel and Patch Level:
  
  Ensure that your SAP kernel is up to date.
  Apply any relevant kernel patches or SAP Notes recommended in 506040 and 112609.
  
  
  
  System Resources:
  
  Check system resources such as memory and CPU usage.
  Verify that there is no resource exhaustion causing work process failures.
  
  
  
  Enqueue and Update Locks:
  
  Check for enqueue lock issues using transaction SM12.
  Verify update task status with transaction SM13.
  
  
  
  SAP Support:
  
  If the problem persists after following the notes and standard troubleshooting, consider raising a support ticket with SAP, providing all relevant logs and dumps.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM50 - Work Process Overview
  SM66 - Global Work Process Overview
  ST22 - ABAP Runtime Errors (Short Dumps)
  SM21 - System Log
  SM12 - Lock Entries
  SM13 - Update Requests
  ST11 - Developer Traces
  
  
  
  SAP Notes:
  
  SAP Note 506040  
  SAP Note 112609
  
  
  
  Kernel Upgrade:
  
  Check your current kernel version with transaction SM51 or by running disp+work and compare with the latest available kernel patches.
  
  
  
  
  Summary:
  
  Cause: Internal work process error, often due to kernel issues, resource problems, or lock/update inconsistencies.
  Solution: Follow SAP Notes 506040 and 112609 for detailed analysis and apply recommended fixes or kernel patches.
  Additional: Monitor work processes, analyze dumps, check system resources, and update kernel as needed.
  
  
  If you provide more context or specific dump details, I can help you analyze the problem further!