How To Fix WP028 - System error, please contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 028

• Message text: System error, please contact your system administrator

What causes this issue?

The system came across an unknown error.
Details on the location of the error:
Program: &V1&
Location: &V2&
Function called: &V3&
Return code: &V4&

System Response

Processing was terminated.

How to fix this error?

Please note the text in the error message and contact your system
administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP028 - System error, please contact your system administrator ?

  The SAP error message WP028 ("System error, please contact your system administrator") is a generic error message that indicates a problem has occurred within the SAP system. This error can arise from various underlying issues, and it typically requires further investigation to determine the specific cause. Here are some common causes, potential solutions, and related information:
  Common Causes:
  
  System Configuration Issues: Incorrect configuration settings in the SAP system can lead to errors.
  Database Issues: Problems with the database, such as connectivity issues, corruption, or performance problems, can trigger this error.
  Transport Errors: Issues during the transport of changes or updates can cause inconsistencies in the system.
  Program Errors: Bugs or errors in custom ABAP programs or standard SAP programs can lead to this error.
  Memory Issues: Insufficient memory allocation or resource constraints on the application server can cause system errors.
  User Authorization Issues: Lack of proper authorizations for the user executing a transaction can sometimes lead to unexpected errors.
  
  Potential Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) and short dump analysis (transaction ST22) for more detailed error messages that can provide insights into the root cause.
  Analyze the Dump: If a short dump is generated, analyze it to identify the specific program or function module that caused the error.
  Check Configuration: Verify the configuration settings in the relevant areas of the SAP system to ensure they are correct.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly and that there are no connectivity issues.
  Review Transport Requests: If the error occurred after a transport, check the transport logs for any errors or inconsistencies.
  Memory and Resource Allocation: Monitor the system's memory and resource usage to ensure that it is not running out of resources.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  System Administrator: Since the error message suggests contacting the system administrator, it is essential to involve them, as they have the necessary access and expertise to investigate system-level issues.
  
  Conclusion:
  The WP028 error is a generic system error that requires a systematic approach to diagnose and resolve. By following the steps outlined above, you can narrow down the potential causes and work towards a solution. If the issue persists, consider reaching out to SAP support for further assistance.