How To Fix WP026 - Please position cursor on an external document

SAP Error Message - Details

• Message type: E = Error

• Message class: WP - Messages from POS interface

• Message number: 026

• Message text: Please position cursor on an external document

What causes this issue?

This function is only possible if the cursor is positioned on an
external document in the "Inbound processing" section.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can display external documents by using the "Display document level"
function. Then position the cursor on an external document and choose
the "Inbound document status" function.
Instead of calling the function via the menu path, you can double click
on the status of the external document.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WP026 - Please position cursor on an external document ?

  The SAP error message WP026 ("Please position cursor on an external document") typically occurs when you are trying to access or process an external document (like a file or a link) in SAP, but the system cannot find the document or the cursor is not positioned correctly on the document reference.
  Cause:
  
  Incorrect Cursor Position: The cursor is not placed on the actual document link or reference in the SAP GUI.
  Missing Document: The external document you are trying to access may not exist or is not linked correctly in the SAP system.
  Authorization Issues: You may not have the necessary permissions to access the external document.
  System Configuration: There may be issues with the configuration of the document management system or the integration with external documents.
  
  Solution:
  
  Position the Cursor Correctly: Ensure that your cursor is directly on the document link or reference. Click on the document link to highlight it before trying to access it.
  Check Document Existence: Verify that the external document exists in the specified location. If it is a file, ensure that the file path is correct and accessible.
  Review Authorizations: Check your user permissions to ensure you have the necessary access rights to view or edit the external document.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT department or SAP support team to check for any configuration issues or system errors.
  Check SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP Notes can provide patches or workarounds for known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation related to document management and error handling.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing external documents, such as transaction codes for document management (e.g., CV01N for creating documents).
  
  By following these steps, you should be able to resolve the WP026 error and successfully access the external document in SAP.