How To Fix WOST_WSSO_DLV_MODEL004 - Enter rejection reason

SAP Error Message - Details

• Message type: E = Error

• Message class: WOST_WSSO_DLV_MODEL - Messages Order Filfillment/Cancellation

• Message number: 004

• Message text: Enter rejection reason

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WOST_WSSO_DLV_MODEL004 - Enter rejection reason ?

  The SAP error message WOST_WSSO_DLV_MODEL004 with the description "Enter rejection reason" typically occurs in the context of a delivery or goods movement process where a rejection reason is required but has not been provided. This error is often encountered in scenarios involving quality management, returns processing, or when handling defective goods.
  Cause:
  The error is triggered when a user attempts to process a delivery or goods movement that requires a rejection reason, but the system does not have this information. This can happen in various situations, such as:
  
  When a user is trying to reject a delivery or goods receipt.
  When the system is configured to require a rejection reason for certain transactions, but the user has not filled in the necessary field.
  
  Solution:
  To resolve this error, you need to provide a rejection reason in the relevant field. Here are the steps you can take:
  
  
  Identify the Transaction: Determine which transaction you are trying to perform when the error occurs (e.g., goods receipt, delivery processing, etc.).
  
  
  Locate the Rejection Reason Field: In the transaction screen, look for a field labeled "Rejection Reason" or similar. This field may be located in a tab or section related to quality management or returns.
  
  
  Enter a Valid Rejection Reason: Select or enter a valid rejection reason from the available options. If you are unsure of the valid reasons, consult your organization's documentation or speak with your SAP administrator.
  
  
  Save the Transaction: After entering the rejection reason, attempt to save or process the transaction again.
  
  
  Related Information:
  
  
  Configuration Settings: The requirement for a rejection reason may be configured in the SAP system. If this is a frequent issue, it may be worth reviewing the configuration settings related to quality management or delivery processing to see if adjustments can be made.
  
  
  User Training: Ensure that users are trained on the importance of entering rejection reasons and how to do so correctly in the system.
  
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or updates related to this error message. SAP's official documentation may also provide additional context or troubleshooting steps.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team for further assistance. They may be able to provide insights specific to your system configuration or any underlying issues.
  
  
  By following these steps, you should be able to resolve the error and continue with your transaction in SAP.