How To Fix WOST_WSSO_DLV_MODEL006 - Cancellation not possible because there is more than one delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: WOST_WSSO_DLV_MODEL - Messages Order Filfillment/Cancellation

• Message number: 006

• Message text: Cancellation not possible because there is more than one delivery

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WOST_WSSO_DLV_MODEL006 - Cancellation not possible because there is more than one delivery ?

  The SAP error message WOST_WSSO_DLV_MODEL006 indicates that a cancellation operation cannot be performed because there are multiple deliveries associated with the document or item you are trying to cancel. This typically occurs in scenarios where a sales order or delivery document has multiple linked deliveries, and the system does not allow cancellation until the situation is resolved.
  Cause:
  
  Multiple Deliveries: The primary cause of this error is that the item or document you are trying to cancel is linked to more than one delivery. SAP requires that you handle each delivery individually.
  Incomplete Delivery Processing: If there are pending or incomplete processes related to the deliveries, it may prevent cancellation.
  Document Status: The status of the deliveries may not allow for cancellation (e.g., if they are already invoiced or have been partially delivered).
  
  Solution:
  
  Identify Deliveries: Check the associated deliveries for the document you are trying to cancel. You can do this by navigating to the relevant transaction (e.g., VA03 for sales orders) and reviewing the delivery documents linked to the order.
  Cancel Deliveries Individually: If there are multiple deliveries, you will need to cancel each delivery individually before you can cancel the main document.
  Check Document Status: Ensure that the deliveries are in a status that allows for cancellation. If they have been invoiced or are in a completed state, you may need to reverse the invoice or complete any outstanding processes.
  Consult with Your Team: If you are unsure about the implications of canceling deliveries, consult with your logistics or sales team to ensure that you are following the correct procedures.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VA03: Display Sales Order
  VL03N: Display Outbound Delivery
  VL09: Cancel Outbound Delivery
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on handling deliveries and cancellations.
  User Roles and Permissions: Ensure that you have the necessary permissions to perform cancellation operations in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who can provide further assistance based on your specific system configuration and business processes.