How To Fix WOST_WSSO_DLV_MODEL003 - Related item(s) in sales document &1 has (have) been rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: WOST_WSSO_DLV_MODEL - Messages Order Filfillment/Cancellation

• Message number: 003

• Message text: Related item(s) in sales document &1 has (have) been rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WOST_WSSO_DLV_MODEL003 - Related item(s) in sales document &1 has (have) been rejected ?

  The SAP error message WOST_WSSO_DLV_MODEL003 indicates that there are related items in a sales document that have been rejected. This typically occurs during the processing of sales orders, deliveries, or billing documents in SAP.
  Cause:
  
  
  Item Status: The related items in the sales document may have been flagged for rejection due to various reasons, such as:
  
  Insufficient stock for the items.
  Pricing issues (e.g., pricing conditions not met).
  Delivery block or credit limit exceeded.
  Manual rejection by a user or due to business rules.
  
  
  
  Configuration Issues: There may be configuration settings in the system that are causing certain items to be rejected based on specific criteria.
  
  
  Dependencies: The items may have dependencies on other items that are not fulfilled, leading to their rejection.
  
  
  Solution:
  
  
  Check Item Status: Review the status of the related items in the sales document. You can do this by:
  
  Navigating to the sales order or delivery document in SAP.
  Checking the item details to see if there are any flags or messages indicating why the items were rejected.
  
  
  
  Review Stock Availability: Ensure that there is sufficient stock available for the items. If stock is insufficient, you may need to procure more inventory or adjust the order.
  
  
  Pricing and Conditions: Verify that all pricing conditions are met. Check for any pricing discrepancies or missing conditions that could lead to rejection.
  
  
  Delivery Blocks: Check if there are any delivery blocks set on the items. If so, you may need to remove the block or resolve the underlying issue.
  
  
  Credit Management: If the rejection is due to credit limits, review the customer’s credit status and adjust as necessary.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to sales order processing and item rejection criteria.
  
  
  Error Logs: Check the error logs or messages in the system for more detailed information about the rejection.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA03 (Display Sales Order), VL03N (Display Outbound Delivery), or VF03 (Display Billing Document) to investigate the sales document and its items.
  SAP Notes: Look for relevant SAP Notes that may address specific issues related to this error message.
  User Documentation: Refer to SAP user documentation or training materials for guidance on handling sales document processing and error resolution.
  
  If the issue continues after following these steps, it may be beneficial to engage with your SAP support team or consult SAP community forums for further assistance.