How To Fix WO304 - Number of approval levels must be entered (>0)

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 304

• Message text: Number of approval levels must be entered (>0)

What causes this issue?

You have not entered the number of approval levels for a hierarchical
approval procedure or one of its variations (dynamic, extended,...).

System Response

This entry is required before the Wizard can continue.

How to fix this error?

Please enter the number of approval levels (minimum 1, maximum 999).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WO304 - Number of approval levels must be entered (>0) ?

  The SAP error message WO304 ("Number of approval levels must be entered (>0)") typically occurs in the context of workflow configuration, particularly when setting up approval processes in SAP. This error indicates that the system requires a positive integer value for the number of approval levels, but it has not been provided or is set to zero.
  Cause:
  
  Missing Configuration: The number of approval levels has not been defined in the workflow configuration settings.
  Incorrect Input: The input provided for the number of approval levels is either blank or set to zero.
  System Settings: There may be a default setting in the system that has not been properly configured.
  
  Solution:
  To resolve the WO304 error, follow these steps:
  
  
  Access Workflow Configuration:
  
  Navigate to the relevant transaction code for workflow configuration (e.g., SWDD for workflow definition).
  
  
  
  Check Approval Levels:
  
  Locate the section where approval levels are defined. This is usually found in the workflow settings or the specific task configuration.
  Ensure that the number of approval levels is set to a positive integer (greater than 0).
  
  
  
  Update the Configuration:
  
  If the number of approval levels is missing or set to zero, enter a valid number (e.g., 1, 2, 3, etc.) based on your business requirements.
  Save the changes.
  
  
  
  Test the Workflow:
  
  After making the changes, test the workflow to ensure that it functions correctly without triggering the error message.
  
  
  
  Consult Documentation:
  
  If you are unsure about the appropriate number of approval levels, refer to your organization's workflow documentation or consult with a workflow administrator.
  
  
  
  Related Information:
  
  Workflow Management: Understanding how workflows are structured in SAP can help in troubleshooting similar issues. Familiarize yourself with the concepts of tasks, approvals, and workflow definitions.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or additional guidance related to workflow configuration and error messages.
  User Roles and Authorizations: Ensure that you have the necessary permissions to make changes to workflow configurations.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.