How To Fix WO302 - No agent assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 302

• Message text: No agent assignment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WO302 - No agent assignment ?

  The SAP error message WO302 "No agent assignment" typically occurs in the context of workflow management within SAP systems. This error indicates that a workflow task does not have an agent assigned to it, which means that there is no user or group designated to execute the task.
  Causes:
  
  Missing Agent Assignment: The workflow task is not assigned to any user or group, which can happen if the workflow was not properly configured.
  Incorrect Workflow Configuration: The workflow definition may not have the necessary agent assignment logic in place.
  User Status: The intended agent may not be active or may not have the necessary authorizations to execute the task.
  Role Assignment: The user may not have the required roles or authorizations to be assigned as an agent for the workflow task.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Review the workflow definition in the SAP Business Workflow (transaction code SWDD) to ensure that agent assignments are correctly configured.
  Ensure that the task has an agent assignment defined, either through a specific user, a role, or a rule.
  
  
  
  Assign Agents:
  
  If the task requires a specific user, assign the user as an agent for the task.
  You can do this by navigating to the task in the workflow definition and adding the user or role in the agent assignment section.
  
  
  
  Use the SWI1 Transaction:
  
  Use transaction SWI1 (Work Item Selection) to check for work items that are causing the error and see if there are any details about the missing agent assignment.
  
  
  
  Check User Authorizations:
  
  Ensure that the user intended to be the agent has the necessary authorizations to perform the task.
  Check if the user is active and has the correct roles assigned.
  
  
  
  Implement Dynamic Agent Assignment:
  
  If applicable, consider implementing dynamic agent assignment using rules or conditions that can automatically assign agents based on certain criteria.
  
  
  
  Testing:
  
  After making changes, test the workflow to ensure that the agent assignment is functioning correctly and that the error does not reoccur.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection with Frequency
  SWI2_DURA: Work Item Selection with Duration
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on workflow management and agent assignment.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the WO302 error message.
  
  
  By following these steps, you should be able to resolve the WO302 error and ensure that your workflow tasks have the necessary agent assignments.