How To Fix WO300 - Agent must be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: WO - WF: Messages for Workflow Wizards

• Message number: 300

• Message text: Agent must be selected

What causes this issue?

You have not chosen a
<DS:GLOS.3526B11CAFAB52B9E10000009B38F974>responsible agent</>
(organizational object) from the list of all
<DS:GLOS.3526B11BAFAB52B9E10000009B38F974>possible agents</> of the
task.

How to fix this error?

You do not have to specify a responsible agent. If no selection is
made, all possible agents of the task become
<DS:GLOS.3526B0BFAFAB52B9E10000009B38F974>recipients</> of the work
item.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WO300 - Agent must be selected ?

  The SAP error message "WO300 Agent must be selected" typically occurs in the context of work order processing, particularly when a work order (WO) is being created or modified in the SAP system. This error indicates that the system requires an agent (usually a person or a role responsible for the work order) to be assigned before proceeding.
  
  Cause:
  
  Missing Agent Assignment: The work order requires an agent to be assigned, but none has been selected.
  
  Configuration Issues: The system may be configured to mandate an agent for certain types of work orders, and if this is not set up correctly, it can lead to this error.
  User Role Restrictions: The user may not have the necessary permissions to assign an agent to the work order.
  
  
  Solution:
  
  
  Select an Agent: 
  
  Navigate to the work order screen where the error occurred.
  Look for a field labeled "Agent" or similar.
  Select an appropriate agent from the list of available agents.