How To Fix WN681 - Cannot persist key mapping for contact persons &1 and &2; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 681

• Message text: Cannot persist key mapping for contact persons &1 and &2; see long text

What causes this issue?

You want to transfer a plant with contact person data for customers
and/or suppliers.

System Response

The system has created the business partner for the contact person.
However, the system cannot persist the key mapping of contact person
&V1& in the SAP ERP system and contact person &V2& in the SAP S/4HANA
system.

How to fix this error?

Check the detailed messages and analyze why the key mapping is not
persisted.
Use transaction
<DS:TRAN.MDG_KM_MAINTAIN>MDG_KM_MAINTAIN</> to maintain the key mapping
information manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WN681 - Cannot persist key mapping for contact persons &1 and &2; see long text ?

  The SAP error message WN681 indicates an issue with persisting key mapping for contact persons in the system. This error typically arises in scenarios involving data transfer or integration processes, such as when using SAP Master Data Governance (MDG) or during data uploads.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Data: Required fields for the contact persons may be missing or incorrectly filled.
  Data Inconsistency: There may be inconsistencies in the data being processed, such as duplicate entries or invalid references.
  Authorization Issues: The user may not have the necessary authorizations to perform the operation.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  To resolve the WN681 error, you can take the following steps:
  
  
  Check Data Completeness: Ensure that all required fields for the contact persons are filled out correctly. Verify that there are no missing or invalid entries.
  
  
  Review Data Consistency: Look for any duplicate entries or inconsistencies in the data. Use transaction codes like SE16 or SE11 to check the relevant tables for duplicates.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to create or update contact persons. You can check this in transaction SU53 or by consulting with your security team.
  
  
  Consult Long Text: The error message suggests checking the long text for more details. You can do this by navigating to the error message in the SAP system and viewing the long text for additional context.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the error occurs. This may require technical expertise.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant context.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and SU53 (Authorization Check).
  SAP Documentation: Review SAP documentation related to contact person management and data integration processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the WN681 error in your SAP system.