How To Fix WN036 - The customer for inter-company billing missing in SOrg &

SAP Error Message - Details

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 036

• Message text: The customer for inter-company billing missing in SOrg &

What causes this issue?

If the plant and the sales organization were assigned to different
company codes, you need to maintain a customer number for the sales
organization for intercompany billing.

How to fix this error?

If necessary, maintain the
<DS:SIMG.SIMG_CFMENUSAPCOVX5>sales organization</> in
Customizing.
INCLUDE ISR_CUSTOMIZING

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WN036 - The customer for inter-company billing missing in SOrg & ?

  The SAP error message WN036 indicates that there is a missing customer master record for inter-company billing in the specified Sales Organization (SOrg). This error typically arises when you are trying to create an inter-company billing document, but the system cannot find the necessary customer data for the specified sales organization.
  Cause:
  
  Missing Customer Master Record: The customer master record for the inter-company billing is not created for the specified sales organization.
  Incorrect Sales Organization: The sales organization specified in the transaction does not match any existing customer master records.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect configuration or missing entries in the customer master data.
  
  Solution:
  
  
  Create Customer Master Record:
  
  Go to the transaction code XD01 (Create Customer) or VD01 (Create Customer for Sales Area).
  Ensure that you create the customer master record for the relevant sales organization and distribution channel.
  Make sure to fill in all required fields, especially those related to inter-company billing.
  
  
  
  Check Existing Customer Master Records:
  
  Use transaction code XD03 (Display Customer) or VD03 (Display Customer for Sales Area) to check if the customer exists for the specified sales organization.
  If the customer exists but is not set up for inter-company billing, you may need to adjust the settings.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system to ensure that inter-company billing is properly set up.
  Verify that the sales organization is correctly assigned to the customer and that all necessary data is maintained.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to inter-company billing to ensure that all prerequisites are met.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Inter-Company Billing: This process involves billing between different company codes within the same corporate group. It requires proper configuration of customer and vendor relationships.
  Customer Master Data: This includes all the necessary information about customers, such as address, payment terms, and sales area data.
  Sales Organization: A sales organization is a unit that sells products and services. It is responsible for the sale of goods and services and is a key element in the sales and distribution module of SAP.
  
  By addressing the missing customer master record and ensuring proper configuration, you should be able to resolve the WN036 error and proceed with inter-company billing.